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Mercedes Benz Downtown Service and Parts

Mercedes Benz Downtown Service and Parts

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3.9 Google Review
2312 10 Ave SW, Calgary, Alberta, T3C 0K6, Canada
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Refresh Reviews 3.9


Sep 18, 2018
I had a great experience at the service department at Downtown Mercedes-Benz! I had to go in for a standard recall and the staff made it so easy for me to get this done quick and efficiently. They provided me with a shuttle that picked me up to and from work so I did not need to worry about finding a way there. Once I got there they gave me a clear understanding of what was going on with the recall and even gave me a software upgrade! I was even more pleased to see that they washed my car! Everything you expect from a high end car dealership you will find here. I was treated with respect and felt like I was truly cared about. They have a nice selection of treats while you wait too! Highly recommend!!

Oct 1, 2018
I get my car serviced from downtown MB every year. Good quality of service; reasonable pricing for parts and service; and very ethical sales people. Highly recommended!!!!!

Nov 21, 2018
Hey everyone last week I did my oil change with this branch and they broke clips from engine cover and they said because my vehicle has over 200000 km that's what happened well car is really good condition and it doesn't matter how high km on it, they wanna me pay half price of cover why is that?I did not broke my cover clips so again unprofessional service . Unfortunately unprofessional service, especially from their "vendor relations manager". I will never return to this dealership. Just out for the almighty time and told us they are not interested in our business.

Jun 30, 2018
Dishonest oil change. My friend told me they just did an oil change on her Mercedes. I checked the level and it was very low. I drained it and measured it to find out it was only 4 liters instead of 8.2 liters. I filled it again with 8.2 liters of new oil. Don't they know the capacity of each model? Who do they hire to do service? Or was it on purpose to save on oil? Also, I'm not sure if the oil should appear as dark in such a short time or if it can get dark pretty fast due to a dirty engine. So, I can't comment on that, but, there is a possibility they didn't put new oil in it. Who knows? No one can watch them during service. The old tricky excuse of liability issue not to go pass the service door. We decided not to go though any of their door again. If they want trust again, they can build a coffee place overlooking the service with large clear insulated windows. Then, we might consider going back again. Regarding the parts department is fine.

Sep 13, 2018
I was in today to get my winter tires on. They were great. The staff is very professional. Nice customer lounge.

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Opening Hours

Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm Open Today
Thu:7 am - 6 pm
Fri:7 am - 6 pm
Sat:9 am - 1 pm

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