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Helena Honda

Helena Honda

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3.8 Google Review
3377 US-12, Helena, Montana, 59601, United States
(406) 442-5810 helenahonda.com
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Google Reviews

Refresh Reviews 3.8


Jun 2, 2018
I’m not one to prefer going to a dealership for my vehicle, especially for service. Nor am I one for leaving a review for one. But this Honda dealership is a rare breed and deserves a 5 star positive review. They were extremely kind, courteous, and helpful. Informative and knowledgeable, accurate and precise. Besides being friendly, both Dennis’ in the parts department are quick and honest about accessing the right parts for my Honda Element and getting them to me as soon as possible. We went over what the problems were multiple times and ordered the parts for it, kindly and quickly. (Usually it’s one or the other, or neither.) Scott in service was also very kind and compassionate about helping with a simple issue that occurred while I was on the road, scheduled me right in, and didn’t break the bank to address it. He also expressed his concerns about making sure I was satisfied with the results which is rare and I am grateful for. And then there was Chuck, with a huge smile and great spirit, who was probably the kindest and knowledgeable service tech I’ve met in a long time. Not only was he extremely kind but he was also extremely knowledgeable, informative, and helpful, even with possible upcoming issues I might be facing. He was careful and concerned, which made me feel better. He was easy to talk to without making me feel belittled or condescended. I could tell he genuinely enjoys the work he does, which made me feel good talking to him about it. He was great to talk to, a joy to meet, and I was lucky to have him assigned to me. It feels good knowing that there is a “good” Honda dealership here in Helena that will be there if something comes up. I had a great experience at this location and the workers there have given me hope when it comes to taking my Honda to this dealership in particular for any kind of help.

Feb 27, 2018
Poor warranty coverage through dealer. On a 1 year old Honda Civic with 14,000 miles, they won’t cover anything if it isn’t power train related. On top of that, they take advantage of young women with minimal car experience. Would recommend avoiding them at all cost. Poor customer service, poor service, poor vehicle warranty.

Jun 20, 2018
During my last visit I had problems when buying tires and having them put on my vehicle. It ended up being an unnecessary ordeal. This included not having the right tires in stock as promised and the wrong pressure placed in each tire. It took the service department 2 days to get everything right.

Feb 5, 2018
I was worried about a smell the car was making and the mechanic took time to visit with me and explain what he found. Fortunately, it wasn't a big problem and I just got an oil change. I'd recommend this place!

Nov 14, 2018
Love this place!

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 7 pm
Tue:7:30 am - 7 pm
Wed:7:30 am - 7 pm
Thu:7:30 am - 7 pm
Fri:7:30 am - 7 pm Open Today
Sat:8 am - 6 pm

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