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Helena Honda

Name: Helena Honda
Address: 3377 US-12, Helena, MT, 59601, US
Telephone: (406) 442-5810
Price range: $$$

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3.8 Google Review

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3377 US-12, Helena, Montana, 59601, United States

(406) 442-5810 helenahonda.com

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Refresh Reviews 3.8

dmr3895

Jun 2, 2018

I’m not one to prefer going to a dealership for my vehicle, especially for service. Nor am I one for leaving a review for one. But this Honda dealership is a rare breed and deserves a 5 star positive review. They were extremely kind, courteous, and helpful. Informative and knowledgeable, accurate and precise. Besides being friendly, both Dennis’ in the parts department are quick and honest about accessing the right parts for my Honda Element and getting them to me as soon as possible. We went over what the problems were multiple times and ordered the parts for it, kindly and quickly. (Usually it’s one or the other, or neither.) Scott in service was also very kind and compassionate about helping with a simple issue that occurred while I was on the road, scheduled me right in, and didn’t break the bank to address it. He also expressed his concerns about making sure I was satisfied with the results which is rare and I am grateful for. And then there was Chuck, with a huge smile and great spirit, who was probably the kindest and knowledgeable service tech I’ve met in a long time. Not only was he extremely kind but he was also extremely knowledgeable, informative, and helpful, even with possible upcoming issues I might be facing. He was careful and concerned, which made me feel better. He was easy to talk to without making me feel belittled or condescended. I could tell he genuinely enjoys the work he does, which made me feel good talking to him about it. He was great to talk to, a joy to meet, and I was lucky to have him assigned to me. It feels good knowing that there is a “good” Honda dealership here in Helena that will be there if something comes up. I had a great experience at this location and the workers there have given me hope when it comes to taking my Honda to this dealership in particular for any kind of help.

Nick Schiltz

Feb 27, 2018

Poor warranty coverage through dealer. On a 1 year old Honda Civic with 14,000 miles, they won’t cover anything if it isn’t power train related. On top of that, they take advantage of young women with minimal car experience. Would recommend avoiding them at all cost. Poor customer service, poor service, poor vehicle warranty.

Priscilla Sinclair

Jun 20, 2018

During my last visit I had problems when buying tires and having them put on my vehicle. It ended up being an unnecessary ordeal. This included not having the right tires in stock as promised and the wrong pressure placed in each tire. It took the service department 2 days to get everything right.

Kadie Gullickson

Feb 5, 2018

I was worried about a smell the car was making and the mechanic took time to visit with me and explain what he found. Fortunately, it wasn't a big problem and I just got an oil change. I'd recommend this place!

Jessica Agee

Nov 14, 2018

Love this place!

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Opening Hours

Mon:7:30 am - 7 pm

Tue:7:30 am - 7 pm

Wed:7:30 am - 7 pm

Thu:7:30 am - 7 pm

Fri:7:30 am - 7 pm

Sat:8 am - 6 pm