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Cranbrook Dodge

Cranbrook Dodge

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3.1 Google Review
1725 Cranbrook St N, Cranbrook, British Columbia, V1C 3S9, Canada
(250) 426-6614 www.cranbrookdodge.ca
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Dec 25, 2018
I just don’t understand how an employee was caught on video spewing racial hatred and was fired and then rehired? The dealership refuses to explain why she is still with the company. Could you imagine shopping for a new car here, only to be told to go back to their country? Kelly if you’re reading this, you should go back to YOUR country, as you are not Canadian. Dodge should do something about this!

Dec 29, 2018
Parts for my 2005 Dodge diesel were actually cheaper than lordco....keep it up and I might actually buy another dodge lol

Oct 4, 2018
Check engine light kept coming on. Had two dodge dealers clear it. Oil pressure was always reading high. Told dodge my oil pressure sensor was dead. They had to charge me $90 to plug it into their computer so it could tell them my pressure sensor was dead. Dodge should be paying me the $90. Edit: I bumped this to 4 stars from 3 because the dealer did a good job of my service. I was happy with that but the reality is that nothing was actually wrong with the truck. The electronics that are supposed to tell me my truck is broken broke. This is more a negative review of the way digital engineering costs the customer more than it saves. I ended up paying over $300 to fix the thing that monitors things that don't really need monitoring. When you know the sensor is broken but the system has to charge you to babysit the system for the system's own sake, there's a fundamental problem with the engineering. Dodge surely isn't the only company to blame for this. I can't give them 5 stars because I'm just not happy I had to blow $300 on such a pointless repair, but the dealership is not really to blame for that. I'll definitely keep bringing my truck here for service.

Jan 6, 2019
Derek Taylor thank you! Got me out the quick right work Awesome support at the shop all around hope to business in the future!

Jul 23, 2018
Can't speak for their sales department, but their parts and service departments have always been ready to give me pricing, order parts for me and give me first class customer service. If you look at the business and not just the media coverage of a lapse of judgement made by an individual, then I'm sure, like me, you'll be happy with dealing with them.

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