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Touchdown Auto 118

Touchdown Auto 118

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2.7 Google Review
8419 118 Ave NW, Edmonton, Alberta, T5B 0S6, Canada
(780) 474-4442 www.touchdownauto118.com
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Google Reviews

Refresh Reviews 2.7


Jan 22, 2018
My whole family and I purchased vehicles through Touchdown Auto, and had a very pleasant experience. would highly recommend anyone to purchase from here if they are looking for great service and affordable vehicles. I have already referred 2 people to them, and have received a cheque for $1000. Would definitely continue to do business with them in the future. Thank you guys again!

Jun 4, 2018
Where to start? I bought 2 Cars from this dealership, they wont answer calls after they sell you a car, i have now left numerous messages asking for them to return my call and still no reply or answer. being in the sales industry i am pretty shocked at the level of customer service that is okay at this dealership. The times you do manage to speak with someone at the company the person which you bought the car from is no longer employed there and the new person will try sell you a new car even if you just got your car 3 months prior. they advertise as a "Family business" but do operate that way. unless they are trying to be that family member that never calls you unless they need something from you. Truly disappointed and let down, I am a 2 time client yet, having an issue with my vehicle was stranded, 4 days later still in the dark. at this point i can not offer any recommendation or referrals to this dealership

Nov 2, 2017
This is the ABSOLUTELY worst dealership in Edmonton to go too. The manager lies to get you to buy a vehicle, buy the extended warranty, kiss your ass the whole 9 yards......until you sign that paper. My girlfriend bought a 2010 Jeep Grand Cherokee from those crooks, shortly after getting it home, the navigation screen gave out, traction control light comes on from time to time, when PARKED, they said that they would order in and replace the driver's mirror the day she purchased it as the mirror was broken. We have called TONS of times and the manager Moe is always out of the office or with another customer, never received a call back, it's been 6 months now and seriously thinking about pursuing legal action. And yes Moe, you know exactly who this customer is. Only giving one star cause I absolutely had too.

Nov 9, 2017
This dealership is a fake when it comes to advertising. They didn't give me the deal that i applied for and i had to chase them around for an answer. So when they say "guaranteed approval" do not believe it! Even if there's a co signer involved, there's still a catch and they take their sweet time with an application. Possibly a scam! This place is a joke!!

Jun 19, 2017
PLEASE, do not waste your time. 0 customer service. Got lied to , truck delivered with next to no fuel. Promised to be refunded had to call 5 times before my papers actually got sent to me. Called and left 2 massages with management never had my calls returned. Was told each time I called that they were sent , with Ricky changing his story each time. When I wrote my first review they replied faster to it then they did any of my calls. Just a greasy dealership don't waste your time.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm Today
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 6 pm