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AutoCanada

Name: AutoCanada
Address: Edmonton, AB, T5V 0C3, CA
Telephone: (780) 732-3135
Price range: $$$

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4.3 Google Review

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Edmonton, Alberta, T5V 0C3, Canada

(780) 732-3135 www.autocan.ca

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Refresh Reviews 4.3

Martin Sulc

Apr 11, 2018

I had a completely terrible experience with purchasing a brand new vehicle with SMP Saskatoon dealership. I bought the car in January, and being that it was the middle of winter and I live over 6 hours away, I paid an additional $600 to have it shipped. Once they received payment(CASH, not financed.) Any form of customer service disappeared. I was told one day shipping, and it took three weeks! for my vehicle to arrive. I understand that when using a third party shipping company, that sometimes things are out of others control. However, this is the shipping company the dealership chooses to deal with. I did not even have the option to set up alternate shipping with a company of my choosing.I was told I would be provided with a tracking number, this did not happen. I had arranged for a certain dealership here in the city for the car to be delivered to. Again, this did not happen. They shipped it to a different dealership. The problems just kept on from there... Once the vehicle arrived, there was scratches underneath the front middle skirt. I was told the car was sold as is!!! Since when is a BRAND NEW, not USED vehicle sold AS IS?! completely disgusted by the lack of costumer service and support from GM. I will definitely not be recommending this dealership to purchase vehicles from, as well as I will be very hesitant to purchase a GM vehicle in the future. Very unfortunate as my wife's family all own GM vehicles. lastly, when checking my spec sheet, I had noticed that there was a $500 engine cover option that was to be in my car. Guess what?! upon checking with my local dealership, what do we find? you guessed it, the $60 STOCK cover. Another phone call was made to SMP, and they did ship the $500 cover to me. Very shady SMP! Salesman was Dan.

Patrick Wagner

Sep 15, 2016

Lots of great options, awesome location and knowledgeable staff ready to help you in your vehicle buying journey. Make sure Auto Canada is top on your list of dealership to visit first.

Andrés Melo Gámez

Nov 25, 2014

just another car dealer where they won't help you much after you buy

Dalbeer Dhaliwal

Dec 12, 2018

Alan Yousif

Nov 22, 2018

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