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Mercedes-Benz Edmonton West

Name: Mercedes-Benz Edmonton West
Address: 17407 111 Ave NW, Edmonton, AB, T5S 0A1, CA
Telephone: (780) 484-9000
Price range: $$$

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4.5 Google Review

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17407 111 Ave NW, Edmonton, Alberta, T5S 0A1, Canada

(780) 484-9000 www.mercedes-benz-edmontonwest.ca

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Refresh Reviews 4.5

James Konopasek

Jan 2, 2019

I just purchased my 4th Mercedes, my second one from Edmonton West. My purchasing experience, as with my previous vehicle, was extremely pleasant and satisfying. My salesman Rollie is a brilliant, efficient, and honest man. I’ve known him for 15 years and I have to recommend him to anyone who wants to purchase a vehicle safe in the knowledge that you’re not going to be pressured into something you don’t want. Rollie takes care of his customers. He has been in this industry for many years and strives to make all his customers feel like family. Faye is another very bright and kind person in the finance department who doesn’t pressure you but provides all the information you need to know about your car and financing options etc. She has helped me with my precious vehicle as well. Alexander is another excellent salesman that I have recently gotten to know. He’s a very bright young man and takes care to make sure his customers are happy with their purchases. I have had nothing but pleasant experiences with the service department as well. They do their best to go the extra mile for their customers and insure that all work is carried out as efficiently as possible. I think it’s a real testament to the dealership that they have very little turn around of staff. Everyone values their positions and their devotion to customer service.

Payman Parseyan

Dec 17, 2018

We bought an SUV here strictly because of the great service. They gave us a great deal and we negotiated very aggressively without them pushing us out the door. Sure, if we began to negotiate more and bounce between dealers, we’d save another $250 but we appreciated the customer service and patience. One individual went above and beyond to get the deal done. Ehab, the sales manager was an absolute pleasure to deal with. I’m happy to return business here anytime and they can count on us to service the car there. This is an example of what customer service is.

Allec Fayad

Jan 4, 2019

Mercedes-Benz Edmonton West did an absolute amazing job helping with the purchase of our new vehicle. Incredible staff, very welcoming and accommodating and always willing to go the extra mile! From Brandon the GM to Dari the sales associate, to the finance department and everyone else who took part in our experience, thank you so much! Will definitely be doing more business here!

Sarah S

Nov 28, 2018

Alex was awesome start to finish. So friendly and helpful and was easy to talk to every step of the way. If your buying a car from here go see Alex! Best guy to deal with :)

Ashraf Els

Oct 30, 2018

Great experience overall, sales and service department. Traded in my car recently and the sale experience was very smooth and efficient. Ben found the right car for me and went through all the details of the car and sale. Followed up with me afterwards to make sure everything was to my satisfaction and answered all the questions I had. And everyone else was attentive making sure everything was done in a timely fashion and I was never kept waiting. Highly recommend the dealership.

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Opening Hours

Mon:8:30 am - 8 pm Open Today

Tue:8:30 am - 8 pm

Wed:8:30 am - 8 pm

Thu:8:30 am - 8 pm

Fri:8:30 am - 6 pm

Sat:8:30 am - 6 pm