Stetson Hinton Chevrolet Buick GMC Ltd

I had a great experience at Stetson, Hinton. I was undecided about what vehicle I wanted to buy and they were so accommodating. Encouraged me to test drive various models and makes until I found my gorgeous Acadia! I wanted a bigger car to accommodate my family and my dogs and they helped me find the perfect option. Every single person I dealt with was great, the manager Cory was professional and super knowledgeable and the financing process was a breeze. Thank you Stetson I love my sweet ride!

When my dream trip to the Canadian Rockies seemed in peril due to mechanical issues, the staff here took care of my truck, made me feel welcome, shuttled me around Hinton, and diagnosed and fixed the issues quickly, efficiently, and we're very inexpensive. Everyone I had the pleasure of dealing with here was top notch and I couldn't be happier that they saved my trip with only minimal disruption. I truly can't thank you guys enough for getting me and the avalanche back on the road and enjoying the amazing scenery up here!

Broken-down truck on my vacation. Limped into their dealership 2pm on a Friday with a foreboding sense of dread and only a dim hope of resuming my plans. Doug in service quickly located the part in stock and his mechanics took over. Promptly got me all fixed up late on a Friday! And the bill came in at a decent price. Great small town feeling dealership. Thank you Stetson for also enduring my grumpy cat inside the cab and a road weary, dirty camper/driver.

I do not recommend!! If i could give less than 1 star I would! Bil the previous sales manager (now with Bannister) was fantastic with financing and trades. I was thrilled when I purchased my new vehicle, but that went down hill when I started having to deal with the service team. I purchased a 2019 chevy silverado trail boss, three days in I starting having engine issues. 40 out of 53 days of owning the truck it has been sitting in the shop. The staff does not seem to care or make it a priority. They lack in communication and the product knowledge as well as customer service. I had put my horses in danger towing without brakes or a tow package with them being well aware in advance that I had an appointment. They have not touched the truck other than ordering lifters which is what they "Think" the problem is. (without looking at it) After They said I would have my truck fixed and back to me "for sure" five days ago, I asked if they ran into any more issues which they replied with "the lifters look fine but were replacing them anyways" So i will be getting a truck back with the same issues I had before? I have no faith in the truck or Stetson staff (especially Management). In addition, I picked up my own canopy from the city and brought it to them for install because they have had my truck. It sat on the truck for a week until my better half went in and asked why my truck isnt done and they promised it would be done by the end of last week. (which it still isn't) he had asked the service manager if they have at least installed the canopy. he said yes, my boyfriend went to ensure he was not lying, Which he was! The service manager does not know whats going on in his own shop, doesn't care, or is just plain clueless. The general manager speaks with promises and reassurance which keeps falling flat as he has no idea what is happening under his nose also. As this truck is looking bad to all my peers and coworkers with being an extremely upset customer all I want is my truck back so maybe I can take it elsewhere now the service manager is uttering threats towards us to our peers within his workplace. My mother had written a review on their Facebook page and they deleted her comment and blocked her to protect their image. As its their image that matters even though they are destroying this and the customer does NOT come first in their books. Stetson is filled with lies and fake promises. I do NOT recommend and will Not be back!

Bought a used truck off Stetson, am having issues with the alarm going off, and not a problem, they're taking care of it, theu stand behind what they sell, new or used