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Hilltop Subaru

Hilltop Subaru

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3.7 Google Review
4407 27 St, Vernon, British Columbia, V1T 4Y5, Canada
(250) 542-2324 www.hilltopsubaru.com
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Google Reviews

Refresh Reviews 3.7


Sep 25, 2018
Was in Hilltop this morning and went over the complete information on our 2017 Outback 3.6 Limited with Darren , whom we both wish to thank him very much for all the help he gave us in understanding all the options this vehicle holds . Darren went above and beyond , in our view today . Would definitely recommend anyone to go visit Hilltop Subaru and ask to speak to Darren .

Oct 23, 2018
We were shocked at the terrible customer service at Hilltop Subaru. It took the sales person over 25 minutes to even greet us when we first arrived. They even had the nerve to ask us to leave and come back later because they could not handle the number of customers. One of the owners (Dayna Kosmino) apologized for the inappropriate service and took responsibility for not having an appropriate number of staff scheduled, which we were understanding of, and she said they’d make it up to us with a generous price quote. The quote took two days to arrive to my email and it was not a great price as promised – in fact, they quoted the wrong model entirely. On top of this, the other owner (Dean Kosmino) gave us a “we don’t need your business anyways” attitude and blamed the rude customer service on “factors beyond their control” – very opposite of what his co-owner Dayna had previously told us. The next day we made the trip to Athonys Subaru in Kelowna and received amazing personalized service, and a great-priced quote all within 1 hour. Don’t waste your time at Vernon’s Hilltop Subaru – take your business to the Kelowna dealership!

Dec 14, 2018
Sold me a car with countless issues that cost me thousands in repairs. No compensation / sympathy from Subaru.

Nov 8, 2018
Amazing place to do business!

Jun 1, 2018
Great and fast service, took less than hour to finish my first maintenance and I can feel my car more powerful now.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
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