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Comox Valley Hyundai

Name: Comox Valley Hyundai
Address: 250 Old Island Hwy, Courtenay, BC, V9N 3P1, CA
Telephone: (250) 334-2441
Price range: $$$

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250 Old Island Hwy, Courtenay, British Columbia, V9N 3P1, Canada

(250) 334-2441 www.comoxvalleyhyundai.com/en-CA/home

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Oct 25, 2018

I lost my electronic $400 car key in Courtenay, Vancouver Island. I live in Vancouver. I went to the Old Island Highway Courtenay BC Hyundai dealership. Not one dealership on the island could make me a new key! I visited and talked to Chris Schneider-Service Manager at the dealership. He called every dealership on the island who could not create a new key. He advised me to get my spare key shipped from Vancouver. He drove me to the Walmart parking lot and helped me look for my lost keys. He also drove me to my sister’s place as I had to wait for UPS with my keys to arrive. Chris was sooooo nice to me and even sent a driver to get me the next day and pick up my keys. He dealt with UPS and even offered to wash my car and all for no charge. I am a Hyundai buyer and he was super attentive and kind. I have never been treated so fairly and kindly at any place of business. Amazing work and thank you Chris for all that you did for me. I’m home now and my spare key does the job. You made my horrible situation so much more bearable!!!!!❤️❤️❤️☺️ I’ll never forget your kindness. 💝

Brad Farrow

Nov 16, 2018

I went to buy a vehicle on trade in. My CRV was appraised $3000 lower than it was worth. Felt like an insult, like they were trying to see how much money they could get out of me. That or they got some horrible advice. The literal next dealership appraised my vehicle appropriately, so I went with them. Always get a second opinion when trading in here.

Jason Gram

Oct 16, 2018

Brought my genesis coupe in. My brakes make a clunking noise. Very loud and my steering is hard. Called me 3 hrs later to come pick it up. Said there was nothing wrong with the steering and that it goes soft when I accelerate because the front end lifts up. Told me my brakes are fine and nothing wrong with them. Charged me over 100$ and nothing fixed. I called in a couple days later still complaining about both problems. Said to bring it back down but would have to charge again for techs time. Not even gonna bother as they couldn't fix it the first time😤 UPDATE...says there gonna follow up. 5 days later and still haven't been contacted. Brought to another mechanic. The brakes are missing a shim to hold them In place. How do the mechanics at hyundai not able to figure that out. I will never be going back to a hyundai dealership🤬🤬🤬🤬🤬🤬🤬 .....2 months later had fixed elsewhere. These guys are complete idiots. They asked me to bring the car back so they could look at it again so I brought it back. They ripped the weights off my front wheels to make them unbalanced. Then they tried telling me the only way to fix the clunking noise would be new pads and because I have slotted and drilled rotors I'd have to replace them too. Told me over 1000$. This place is a joke . Never will I step foot in this place again.

Pat Allen

Sep 28, 2018

Just bought a newer car from Sven and enjoyed the whole process. Felt comfortable and treated very professional and friendly. No high pressure sales here. Would highly recommend sven and Comox valley Hyandai.

Mamalani4

Apr 7, 2018

I just had my used KIA soul2u, that I had purchased from Finneron a couple of years ago, serviced on Thursday. Once again their friendliness and high quality of service exceeded my expectations and the costs were well under what I expected. Thank you again for proving that there still are honest and ethical businesses here in our beautiful Valley. As "Arnold' said "I'll be back".

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