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Family Ford LTD

Family Ford LTD

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4.3 Google Review
410 Island Hwy E, Parksville, British Columbia, V9P 2G7, Canada
(250) 248-2062 ourfamilyford.com
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Google Reviews

Refresh Reviews 4.3


May 24, 2019
We bought our brand new truck from this dealership and dealt with Nathan the salesman and Shawn the finance wizard among the many others that helped, they worked efficiently as a team and made us feel very comfortable to say the least. They fought for us to get our numbers to where we needed them and made sure the truck had everything we wanted and needed. They really did make us feel like family. I look forward to seeing these awesome guys for our servicing needs in the future. Thanks so much everyone.

May 21, 2019
Best vehicle purchasing experience ever! Robb, our Sales Consultant, was dedicated to meeting our needs and getting us the best deal possible. There were a few after-purchase things that needed to be done and he made sure they were looked after. Brad, in the Service Department, was friendly and efficient. We'll be coming back! Just love our truck. So pleased.

Jun 6, 2019
We had a wonderful experience at Family Ford in Parksville. All of the staff there were super friendly and helpful and helped us to find the perfect vehicle to fit our budget and our needs. We are very happy and thrilled to recommend them to everyone. Huge shout out to Nathan Chadwick who worked hard to find us just the right vehicle! It is like being with family. No high pressure, just solid information and help; JUST LIKE FAMILY

Mar 20, 2019
By far the best dealership I have dealt with. I have done business with 6 other Ford dealerships in the past and I will be going to Family Ford for all of my future purchases. I live on the mainland but they had the truck I was looking for. Was able to close the deal before the truck was unloaded from the rail car. Raff and his team were exceptionally helpful through the entire process with constant updates on delivery dates, parts availability and all of my other inquiries. Raff even delivered the truck to me on his day off..... one way is a 3 hour drive plus 2 hours sitting on the ferry. That is amazing service. I strongly recommend them to anyone looking for a new vehicle. Their prices were better than other local dealerships without and they throw in the goodies like all weather floor mats, hats and pens!!!!! I love free pens!!!! Thank again to Raff and his team. You guys make spending money easy.

Jun 7, 2019
I dropped in unannounced with a complete failure and dismantling of my suspension air bags, my camper was on my truck. They assessed right away, took it very seriously and provided an excellent written analysis with pictures. Removed the airbags otherwise the brackets would slice open my tires which just occurred to one tire on the highway 1 hour prior. Would not let me leave the dealership until they did the math and confirmed I'm within legal limits of the payload capacity. A Ford dealership did not install these airbags.

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Opening Hours

Mon:8:30 am - 6 pm
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm
Thu:8:30 am - 6 pm
Fri:8:30 am - 6 pm
Sat:8:30 am - 6 pm Open Today

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