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THE CAR PLACE

THE CAR PLACE

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3.7 Google Review
1244 Boundary Rd, Burnaby, British Columbia, V5K 4T6, Canada
(604) 299-0005 www.thecarplace.ca
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Refresh Reviews 3.7


Dec 10, 2018
Throughout the years my family and I have purchased many vehicles, with varying experiences. We've found that all the best car salespeople that we have known agree that you don't sell a car once, you sell many cars over a lifetime. Essentially you build a relationship. The one person that stands out as the embodiment of this is Joel at the car place. When we first met Joel many moons ago, the experience was different right from the start. We chit chatted first for a while about nothing car related.. Joel just wanted to get to know us. Moving on to business, we had our eye on a beautiful BMW coupe that was less practical that we ought to have been at the time, and also less functional than was required. Joel sensed this and said something like "hey, you know what.. why don't we look at some other options that might suit you guys. I can source you any vehicle you can imagine". How could we say no? Ultimately we chose an BMW SUV which ended up being a perfect fit for our needs. And we owe that decision to Joel's sound judgment. Since then, every vehicular transaction we have made has been facilitated by Joel. He has always given us fair trade in value and not only found whatever we have needed, but at a great price. And his service is great in between - very communicative, resourceful, and fair. He's just a great guy. If you take the time to listen to him, very quickly you will know you are in good hands. I think he has over 30 years experience.. he knows his cars! Thanks from all of us Joel!

Nov 3, 2017
Joel is the worst sales person I've ever dealt with. I bought a car from him and the car had some issues that needed fixing. He agreed to get the parts ordered and installed. It's been over one hand a half years and all I had been hearing until about a year ago was excuses that he couldn't locate the part. After that he simply ignored my last two messages and calls. My time is too precious to go and see him in person and make a scene in front of their clients but I'll make sure that this message is out and any future buyers are aware ... and ensure that they go to an authorized dealer and buy a car with peace of mind and without the hassle of being lied to. I also have to mention that I paid nearly $4,000 more for the exact same car with the exact specs just because I liked this charmer and gave him my word that I'd buy the car from him. To the extent that I justified buying from this guy as getting a better car and better service and complete information. Granted that all car sales people lie, at least the dealer will be more credible and will have everything in writing in case you need to make a claim. Do yourself a favor and don't buy any cars from these liars. My immediate family members have purchased four cars since then and I told Joel that I would refer them to him but I'm very glad that I didn't. For a few hundred dollars and perhaps an hour of his time, he lost thousands of dollars in business and a lot of opportunities to earn more on the future. What a small thinker!

Apr 24, 2018
Super happy with the customer service i received! Very happy with my car and would recommend this place hands down. I will be a repeat customer for sure. Thanks guys!

Apr 24, 2018
Great business, great service . I would recommend them 100% .Joel is a very sweet, hard working , man of his word . I bought my volvo xc90 and am 100% satified with my purchase.

Aug 3, 2018
Scam artist! Make the purchase and see for yourself.

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Sat:10 am - 4 pm