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Trax Auto Group Inc

Trax Auto Group Inc

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3.8 Google Review
215 Ewen Ave, New Westminster, British Columbia, V3M 5B3, Canada
(778) 898-7755
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Google Reviews

Refresh Reviews 3.8


May 29, 2017
Armin and Sam are two of the most fantastic businessmen I've ever dealt with. It is a rare occurrence to leave a used car dealership feeling completely confident in your purchase, but that is what happens here. They will work tirelessly to ensure your satisfaction going above and beyond any dealership I've ever encountered. Their goal, while working within your budget, is to put you in a good, safe reliable vehicle. They want your return business when it's time to upgrade your car, and it really shows. Truly amazing.

Oct 24, 2016
Armin is a super nice guy! He was knowledgeable and easy to talk to. We had no problem trading in our car, it was very simple with no hassle, nor did we feel pressured at any point. Other places even try to confuse or even rip off women, but with Armin we felt that we were working with an honest guy, and knew that the price of the trade was definitely fair. Highly recommended!

Oct 11, 2016
I have bought cars since 1975....so i have a pretty good idea by now on which Car Dealer is giving me what i need.............not what they feel they will sell me along with their sales pitch! I have bought a car from Trax Auto and so did a friend of mine and we have to say that Trax is a fair,honest and reliable Car Dealer.If you need help after the sales,Trax is there for you.There was no sales pressure,everything was explained clearly and no extra fees.By the way i have to say that Trax Auto did not charge me extra for a sensor that they replaced at no cost to me.Most Car Dealers charge the buyer at least $500 to $800 for Doc.fees............what,is the contract made of gold..............Trax is less than $300 Doc.You be the judge.

Jul 28, 2015
First off the Car i purchased stopped running after two months... I received financing threw Trax, a Lease to Own agreement. After paying off the vehicle and making all payments on time, with no bounced cheques, I was told that the vehicle cannot be transferred in my name. Why? Because he decided that I owed him more money for something unrelated. Waiting for a resolution from Consumer Protection Services BC. I highly recommend staying away from this company, Armin seems like a nice person, I'm just not impressed with the company if that's what the policies are like. BTW... I was never invoiced for this unrelated charge so I didn't know it existed.

Jun 19, 2014
I recently purchased a car from Armin at Trax Auto Group. The vehicle is great, although my main major concern before purchasing the vehicle was how filthy it was. Armin said he would get it detailed as all the vehicles are before they are sold, however when I picked up my car after getting it detailed it was still sticky and dirty. Looked like they did a quick crappy job of vacuuming and barley wiped it. I had to personally wipe out sticky things from the doors and console. (After spending $10,000 + on a vehicle I SHOULD NOT have had to do this myself). I would HIGHLY recommend before paying for your vehicle to have it FULLY cleaned. A typical detail will include door cleaning and console wiping, not to mention a proper vaccum job. Vehicle is good, customer service still has areas to improve to meet customer satisfaction.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 7 pm

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