Cam Clark Ford Lincoln - Car Dealership - North Vancouver, BC - VerView
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Cam Clark Ford Lincoln

Cam Clark Ford Lincoln

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4.3 Google Review
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833 Automall Dr, North Vancouver, British Columbia, V7P 3R8, Canada
(888) 884-7813 www.camclarkfordlincoln.com
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Google Reviews

Refresh Reviews 4.3
Dec 11, 2018
Extremely poor follow up and call back for service. I brought my truck there last summer for recall work and also for an oil change. What a mistake. They were nice while I was there, Yet nobody ever called me back to re book the recalls when parts arrived. Even when I offered more business to fix the small rock chips at my cost, the body shop never called back after my email with pictures and availability to bring the vehicle in. Last time I spoke to them was before October and no follow up as to when they where available to take my vehicle. I did a follow up email to them as to what was happening with the parts and paint in November, I received no response. This place is a simple in and out service center, no follow up or care for the customer once they leave the lot. Never going back!! Being a Ford customer for my whole life and my father owning fords. I’m surprised as how customer care is even used as a term at this place.
Nov 21, 2018
Incredible staff! Courteous and patient through the whole process. Not pushy and no pressure added. Friendly, helpful and very knowledgeable with all the vehicles and after purchase products
Jan 11, 2019
I wanted to share a quick story and a thank you to the body shop at Cam Clark. A few days ago, my car was broken into and my front window of my vehicle was smashed. I called Ford to set up an appointment to have it repaired. Curtis, the body shop manager, was incredibly friendly and offered me to stop in to get my broken window space wrapped in plastic to keep the rain out until repairs could be done. I stopped by and they took care of me immedatley. The did a great job (ALOT better than the plastic bag I had taped up there!) And made it to so I could even see through to my mirror. Great group of people and appreciate the customer service!
Dec 17, 2018
The experience at the dealership was good, and the salesman was very helpful. I came into the dealership knowing what I wanted, so there were a few things that I knew more about than the salesman did - But that is understandable with so many models and trim levels in today's Fords. What had caused the experience to sour for me was the lack of, or sub-par pre-delivery inspection that was performed. On a brand new truck with LED lights all around, you would think a simple tail light check would be part of the inspection. My passenger side tail light is not functional, and has not been since I drove off the lot (verified by the person who dropped me off to pick up the truck). Also, the glove box does not latch on one side - something that should have been caught. Although hidden, the fuse panel cover was also missing. I am not sure where the PDI is performed, but I feel that whatever I paid for this service was not worth it. Actually it ends up costing me money because now I have to book service appointments to remedy these issues.
Dec 5, 2018
I am a very happy with the service in and out need to be do to job and staff is very understanding of this I am a heavy duty tow truck driver so reliable and customer service is very important thx to all the staff a Amazing young lady who looked after me

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Opening Hours

Mon:8:30 am - 8 pm
Tue:8:30 am - 8 pm
Wed:8:30 am - 8 pm
Thu:8:30 am - 8 pm
Fri:8:30 am - 6 pm
Sat:8:30 am - 6 pm

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