Get to the top of the directory by claiming your business!
OpenRoad Mazda Port Moody

OpenRoad Mazda Port Moody

Claim Business
4.7 Google Review
3170 Saint Johns Street, Port Moody, British Columbia, V3H 2C7, Canada
(604) 461-9111 openroadmazda.ca
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 4.7


Oct 9, 2018
I just bought a car at OpenRoad Mazda Port Moody and portfolio specialist Matt Petersen was exceptional. His professionalism, knowledge, patience and kindness made the experience a great one. He goes above and beyond to find you the right car and make sure you are comfortable with all aspects of the deal. No high pressure sales tactics. I will absolutely recommend him to everyone I know. If you want exceptional customer service, see Matt.

Dec 6, 2018
Just got an oil change this past Saturday at Open Road Mazda Port Moody. After the oil change, the engine was drastically louder and was rattling. Seriously, I'm not sure how the tech missed that one. I called back to discuss the issue. Long story short, I have to wait another week and a half to get my car back in. I ended up taking my car to a garage and they looked at it for FREE right way. It only took them 2min and they discovered that the air filter cover was not installed back on by the Mazda technician and hence exposing the load engine noise and rattling. This dealership needs to perhaps improve their customer service when it comes to issues like this especially if the dealership was at fault. We all humans and sometimes things happen like forgetting to put something back. It's how you resolve it that reflects you. If a regular garage can simple take a quick look for free, why can't a dealership (which caused the issue) take onus and say.... " sorry to hear that, why don't you bring your car back in and we'll take a quick peek... ". Instead I'm told you have to bring your car in the next available appointment. In the meantime I'm driving with an issue that possibly can cause more promblems. Open Road is a big name and I'm sure you have techs that can spare a few minutes to make sure there wasn't anything more serious with the car. The little car garage down the road was able to provide better service and I wasn't even a customer of his and this wasn't even his issue. Clearly disappointed with this dealerships approach.

Sep 19, 2018
I bought my first vehicle about two weeks ago from OpenRoad Mazda and I could not be more happy with my Mazda and the sales service I received. I was surrounded by a very relaxed and happy atmosphere, staff patiently answered all my questions regarding the car and other available services. Matt Petersen helped me during the sales process and quickly addresses all my questions to this day; Matt and Basil both provided me with a lot of helpful information regarding my financing options as a first time buyer. Thank you again OpenRoad Mazda team for all your patience and care during this purchase, I love my Mazda3!

Nov 14, 2018
I initially left a positive review for this business; however, I’d like to change my rating to a one star. When I purchased my Mazda SUV, I qualified for the $500 incentive offer that they had for new grads. I was reassured by the sales associates, Trevor and Brian, that I would be able to get this as long as I submit my transcripts to them “anytime”. They failed to inform me that there is a deadline for when I need to submit this requirement. Despite being a few days late, they would not honour their word nor would they acknowledge that it was their poor communication that led to this. I reached out to their sales manager, Paul Sun, and general manager, Sharon Rupal, with no success. Sharon did not even bother responding to my e-mail after I made two contact attempts. Additionally, I contacted Open Road customer service directly and provided them with my contact information upon their request, but no one got back to me from there either. I am so frustrated and disappointed with my experience at Open Road Mazda. The staff there are only friendly and kind prior to you signing an agreement. I regret purchasing my SUV from them and referring my family and friends to their business. If I could end my agreement with them and transfer to a different Mazda dealership, I would instantly. Be cautious and make sure you read the fine print yourself. Based on my experience, the staff will mislead you as long as they gain profit from you.

Nov 9, 2018
Went to Open Road Mazda again for new leasing. Wonderful experience again. Thanks to Mr. Kevin Yang's professional and kindly service. Having a new better CX5 GT with a better price. Shopping with Mazda is really a smart choice.

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 6 pm
Sat:9 am - 6 pm

Car Dealership Near Me

OpenRoad Toyota Port Moody

OpenRoad Toyota Port Moody

3166 Saint Johns Street, Port Moody
OpenRoad autogroup

OpenRoad autogroup

3127 Saint Johns Street, Port Moody
OpenRoad Lexus Port Moody

OpenRoad Lexus Port Moody

3150 Saint Johns Street, Port Moody
OpenRoad Scion Port Moody

OpenRoad Scion Port Moody

3166 Saint Johns Street, Port Moody
H I M Motor Sport

H I M Motor Sport

3239 Saint Johns Street, Port Moody