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Roberts Auto Sales

Roberts Auto Sales

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4.2 Google Review
4813 McHenry Ave, Modesto, California, 95356, United States
(209) 593-3200 www.robertsautosales.com
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Google Reviews

Refresh Reviews 4.2


Aug 12, 2018
I recently purchased a vehicle at Robert’s Auto Sales and it was a much different experience with their “no salesman” approach. I would have liked if someone maybe explained the vehicle a little more, but we were able to have enough time so that we could figure it out. We had no problem when financing, Gardenia was very patient and helpful communicating with us prior to arrival and had everything ready for us when we got there. Unfortunately, after about 2 weeks of purchasing my vehicle the battery died. I contacted Robert’s Auto and talk to Casey. He was extremely helpful! We live 2 hours away and he was able to arrange so that I wouldn’t have to drive out there and replaced the battery for a new one. He kept in communication with us and made sure to take fix this problem. I am very happy with Robert’s Auto customer service. They definitely take good care of their customers, I look forward to purchasing our next vehicle from them! :-)

Nov 4, 2018
We purchased for a 3rd time from Robert's and it's always been a pleasure to work with Casey and the rest of the staff. My family will ONLY buy from Robert's. Awesome prices, good selection, and friendly staff... let's be real while we're here... if you walk out without a car, it's not their fault. If there's a problem, just ask and they WILL make it right. Very easy going people and for these reasons, we will be back again!

Nov 11, 2018
Had the worst customer service ever the guy in the front was on his phone and the lady on her phone as well. They didn’t care to help out they just don’t care if you buy or not. Why spend your money there if they don’t care about you it’s not like you’re spending $5.00 people spend thousands of dollars to be treated like they don’t care...no thank you! I rather spend my money where there’s good customer service and they care about you... I don’t care if there’s no sellers and it’s not there job they can still show some enthusiasm towards there customers so they can feel welcomed. Will not be shopping there again. They don’t even deserve a star!!!!!!!!

Dec 30, 2018
Disappointed. First impression was poor. There are arrows directing you to customer parking which ended up being a gravel lot in the rear of the lot. I just exited and parked on the street which was much closer. I was looking for a Yukon xl I'd saw online . The vehicles on the lot are scattered about and not arranged by make or type or any system I could see. I realize the business model is no pressure sales but I couldn't find a salesperson on the lot. Finally found the Yukon xl I'd seen online and wanted to buy it. Went into their "office" which appeared to be a covered patio. I wanted to talk to the sales person about the vehicle but was told I needed to fill out a credit application first. I told the lady I didnt need financing as I was already approved through my credit union and I was told they didn't work that way, I'd have to finance through them. Said goodbye and left. I imagine most of their revenue is from lender kickbacks. Will never return.

Dec 19, 2018
Todd is the best. Thank you Todd love my new Silverado.

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Opening Hours

Mon:9 am - 8 pm Today
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:9 am - 8 pm

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