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Subaru of Cranbrook

Name: Subaru of Cranbrook
Address: 2032 Cranbrook St N, Cranbrook, BC, V1C 3T1, CA
Telephone: (250) 489-4325
Price range: $$$

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4.8 Google Review

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2032 Cranbrook St N, Cranbrook, British Columbia, V1C 3T1, Canada

(250) 489-4325 www.subaruofcranbrook.com

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Refresh Reviews 4.8

Tom Dvorak

Nov 24, 2018

AWESOME service. We were passing through Cranbrook on a road trip and had a breakdown. The team had as patched up and back on the road in under 2 hours. Super friendly too!

Cheryl Wilkinson

Jun 20, 2018

Outstanding sales and service staff! Honest and kind. Jim Oliver went above and beyond to help me with a minor mishap with my vehicle. They treat you respectfully and I’m very happy I bought from them!

Fiona de Monye

Oct 26, 2018

Fantastic service and sales experience! I was coming from out of town to look at a used vehicle, and the sales staff, specifically Sales Manager Huy Nguyen, went well above and beyond! From the moment I reached out for details on the vehicle, Huy was incredibly helpful and quick to answer to all my questions. He made the process tremendously easy, even coming in on his day off to ensure that I could do a test drive. I never felt I was being 'sold' to but rather listened to, with Huy ensuring I got what I was looking for. I would highly recommend going through the team at Subaru of Cranbrook for your next vehicle purchase.

Ian Dewey

Aug 10, 2018

Our 2015 Outback now has over 60,000 km and is performing very well. Subaru of Cranbrook have been amazing from the sale to great ongoing service, in the shop and over the phone. I heartily recommend Subaru Outback and their friendly Cranbrook dealer to anybody looking for a vehicle.

Jenna Thygesen

Aug 7, 2018

Blown away by the kindness and integrity of the staff here! I was driving from Calgary to Creston, and stopped in at Cranbrook to re-torque the lug nuts on my Subaru after having my tires rotated the previous day. Jim and Huy welcomed me inside, and Ian from service went to check my tires. To my surprise, one wheel nut was just about to fall off! The tire shop that performed the service had over-tightened the wheel nuts (using an impact gun) and stripped the stud. Ian brought my car into the service bay, and had to use a pipe extension for his torque wrench to get the rest of the nuts off!!! Unsurprisingly (given the amount of force applied to the nuts) two of the studs sheared right off once the tire was removed. I'm thankful this happened in the shop, and not at highway speed!! I asked if they had the parts and time for me to pay to replace the studs - incredibly Huy and Ian offered to complete this right away, at no cost! I even found out Ian wasn't 'on the clock' that day - he just happened to come by the shop for a personal project, and had still readily agreed to help check my tires (and now replace the studs)! Everyone repeatedly emphasized that my safety was their primary concern. I have never met a team more committed to doing the right thing, and I will not forget their kindness and exceptional service!

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Opening Hours

Mon:8 am - 5:30 pm

Tue:8 am - 5:30 pm

Wed:8 am - 5:30 pm Today

Thu:8 am - 5:30 pm

Fri:8 am - 5:30 pm

Sat:8 am - 5:30 pm