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The BMW Store

The BMW Store

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4.3 Google Review
2040 Burrard St, Vancouver, British Columbia, V6J 3H5, Canada
(604) 659-3200 thebmwstore.ca
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Google Reviews

Refresh Reviews 4.3


Dec 19, 2018
Brought my car in for a service was really happy with it. They took my car promptly and had a courtesy car waiting for me. I got a phone call later on in the afternoon that my car was ready. It was nicely cleaned and vacuumed. I received a follow up phone call which was a nice touch. Great job guys.

Nov 7, 2018
Haven't written a google review before but the BMW store went above and beyond so it definitely deserves one. Very kind and helpful staff. Milad (sales rep I had) is awesome and super helpful! Great problem solver and makes the whole experience go smoothly. He also helped me with a couple items on the car after having it for a couple months. Definitely will recommend to friends that are interested in BMW's.

Dec 20, 2018
Just purchased a new BMW and cannot say enough about the incredible staff and customer service at the BMW Store! Aly, Marina, and the whole team made the entire process extremely simple and were accommodating of all our needs. A great experience overall!

Dec 13, 2018
Visited the parts and service location today and was extremely disappointed with the experience. I came in to pick up some merchandise for my boyfriend for a Christmas gift. As I walked in several staff looked straight at me but I was not greeted or asked if I needed any help. I looked at the rack to see what they had but couldn’t find the size or style I was looking for. I looked around to see if anyone was able to help but did not see anyone look up from their screens. I then went over to the parts desks and asked if anyone was able to help me. I let the parts staff know I was disappointed that no one had bothered to greet me but he laughed it off. I asked to speak to a manager and again the parts manager just laughed off my complaint. I ended up purchasing a few things only because Christmas is around the corner but I would not recommend visiting this location ever. Not only will they not greet or ask if you need help, they will literally laugh if you tell them your concerns. Horrible.

Dec 19, 2018
Had a great experience! Bought an X1 through Lam N. He made sure I got what I was looking for and also made the process very easy and effortless. Thank you BMW store!

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 6 pm

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