Overall, my experience with Dan and Jeff (who also runs On Track Auto Sales in this lot) was very pleasant. I normally steer clear of used and new car lots, because the idea of someone making money off the vehicle I'm buying troubles me. I've always felt that buying private is a better option for an informed buyer. However, these guys have a pretty good system set up and have paperwork and ICBC approved inspection forms for all their vehicles.
I originally came across an ad online for the exact vehicle I wanted, from Dan here at Shaleridge. I got a good vibe from him when I went to check it out. It was a Tacoma and anyone who has ever been interested in those knows they sell pretty quick, so I didn't commit quick enough to get that one. Dan genuinely felt bad about me missing out on it, and offered me a great deal on a very similar vehicle which fit my budget and the timeframe I needed to have a truck in to get up to work in AB. There ended up being a very minor issue with the vehicle that I found a couple days after taking it home. Dan and Jeff hooked me up with a shop and had it fixed free of charge that day. I've had the truck a couple weeks now and still feel that I got an excellent deal on it.
To sum it up, I don't feel like it's every day that I come across businesses that operate with full integrity. Buying a used vehicle is always a stressful situation for me, but Dan did his best to make it a quick, easy, and stress-free transaction. They even have an ICBC agent who can come in and get your insurance done on the spot, which was very convenient compared to past days of running around to get plates, etc. on a privately purchased used vehicle. I generally don't bother writing reviews unless I think a place is either exceptional or terrible, so there you have it. If you're at all considering purchasing a vehicle you've seen listed with Shaleridge, I recommend going in and giving it a look.
