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Harmony Acura

Harmony Acura

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4.7 Google Review
2552 Enterprise Way, Kelowna, British Columbia, V1X 7X5, Canada
(250) 861-3003 www.harmonyacura.com
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Google Reviews

Refresh Reviews 4.7


Feb 24, 2022
I want to start by saying service provided by Quinn Binkley and Jackie Bridge was exceptional. I had never expected I would be picked up at the airport by the Sales Manager Quinn . That is already going too far from what I had expected. As soon as I got in the pick up car, our conversation was already to a friendly point where its didn't even feel like I was buying from out of province and I had never met them before . It felt like home . We got in the dealership Jackie was waiting with everything prepared and ready to go as they knew I had to drive back to other province . I did a few changes in the deal and she was patient with me the whole time doing the paperwork. The overall vibe was great in the Acura side and on the Honda side. Dealership was very well maintained neat and clean. I was missing 3m at 2 spots before delivery and once I noticed Sales Manager took on himself rather than waiting for his crew , I mean where do you see manager doing that I have never seen it . That is called excellent service . My overall experience over the phone purchase and in person was great with Harmony Acura. I would recommend all my friends and family to buy from here no matter where they live . I am falling short of words here. They even made sure before I left the dealership I had some pop and water for the way . Thank you Quinn and Jackie once again for your kindness. Good Job Harmony Acura Team.

May 30, 2022
I’ve only been going to Harmony Acura for just under a year after we bought a used Acura MDX but the service I’ve had thus far has been awesome! There was a miscommunication the first time with a courtesy shuttle pick up, but Kevin in the service department quickly made it right and took ownership of the issue. I have been thrilled to have Saturday appointments available each time I’ve called in. Kevin is amazing at letting me know whatever is identified/needed during the service, and what are priorities to get done but is never pushy! They are quick and thorough and the shuttle has been professional and efficient! Very much appreciate my dealings at Harmony Acura so far!

Jul 22, 2022
I paid around $500 last year for my air conditioning to be fixed last year. They did the test and said all was well and that it just needed to be recharged. I later discovered most places charge significantly less for this same process. This summer my air conditioning isn’t working once again. So Harmony Acura did do the assessment for free. They took an hour and cleaned the exterior which was nice. But quoted me $950 to get a hose replaced and to recharge it again. I declined. I thought they would give me a deal since it seems they missed the Leak last year. Acura parts are more pricey; I understand this. But a person can recharge their own AC pretty easily. (I now have seen). No offer to be dropped off somewhere either like Nissan did when I had my Juke. So I don’t know; experience hasn’t been so great with Acura

Nov 15, 2022
Friendly, professional and knowledgeable staff who KNOW your Acura inside and out. We’ve been to a few different Acura Dealerships with moving around but this one has by far provided us with the best service possible. Any service center visit gives me anxiety but Kevin made the experience easy and we left worry-free. Huge thank you to him and their mechanic Russ for getting our vehicle in on short notice!

Jun 15, 2022
Made a very last minute decision to trade in my truck for an SUV without any idea of what I was looking for. Mike took note of my not so specific requests (literally in his little note book) and I drove away that day with a vehicle and payments I am very happy with. He was also a great puppy sitter while I was getting through some paperwork and transferring my belongings from my truck to the new car!

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm Today
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 6 pm
Sat:8 am - 6 pm

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