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Sep 22, 2022

Cares more than just sales

This has to be one of the few times where a customer submitted a postive review without purchasing a vehicle. I am disabled and am unable to get into the driver's seat unassisted. I'm afraid I was guilty of "wishful thinking" but then "reality set in" [with my wife's help :)]. Meanwhile I wasted the sales person's time [Scott Miller], Jeff's time [Service Mgr] and Jay's time [Sales Mgr]. They all went out of their way to accomodate me; and were most understanding at the end of the day. I've been driving Subaru's for the past 45 years [the last 25 yrs they were purchased from Wolfe Subaru] .... I have nothing but good things to say about the quality, reliabilty and safety measures built into their vehicles. Further, I must say that any potential customer would not go wrong dealing with Wolfe Subaru where the customer means something; as opposed to many businesses these days where customer service means "zilch". Thank you Scott, thank you Jeff and thank you Jay. Gordo Murrayville

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Jan 10, 2019
Staff was great! Well organized and clean environment. The service writer made sure we had a ride to the mall while the vehicle was being fixed under warranty. Repair was completed in a timely manner when we were picked up the car was washed and parked out front ready to go. They were happy to answer all my questions as I am a new Subaru owner and will be doing some of my own servicing.

Nov 27, 2018
The service adviser worked through the servicing with me agreeing with what needed to be done now and what could be scheduled for the next service. He was first class to work with. The vehicle was finished on time and returned to me. In 2006 I bought a new outback from your dealership and was surprised that after the purchase I never heard from you again. I am glad you have changed your way's and pleased with my first contact n the important area of service. I will be back.

Nov 24, 2018
Mark Painchaud was amazing! He listened to what we wanted in a new vehicle and made it happen, all while keeping it in our budget. The easiest car buying experiences we've ever had. I recommend Mark to everybody.

Dec 27, 2018
I was fairly limited to my knowledge when it came to purchasing a vehicle, as it is my first time purchasing a vehicle from a dealership. I had all of my options for purchasing explained in great depth and how to each may appeal to what I like and need in order to fit my budget. Very happy with my experience.

Oct 29, 2018
I’m my life I’ve owned around 6 or 7 different cars and all except one was bought at a dealership. I have to say this was BY FAR the best experience I’ve had making a car purchase. Thank you Tristan for making it painless, comfortable and not pushy at all, and to the rest of the amazing staff from the manager to finance as well as reception. I love my new Outback! (My 4th Subaru in a row!) It’s highly likely I will buy from them again and I am happy to recommend them to friends and family.

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