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Lees Auto-Haus 1999

Lees Auto-Haus 1999

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4.3 Google Review
619 Front St, Nelson, British Columbia, V1L 4B6, Canada
(250) 352-2231 leesautohaus.com
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Refresh Reviews 4.3


Feb 2, 2018
Buyer be warned. This maxim could not hold truer of an establishment. I came into Lees Auto Mechanic with a check engine light on a Subaru 02 Legacy. I had previously seen a mechanic in the United States who had advised of specific work needing to be done. I advised the staff of Lees Auto Mechanic of this. They ran diagnostics and could not find the same issue. They suggested that if it reappears to come in to have it re-examined at no cost. I have since returned just shy of six months with the same check engine light. They found the same issue that was first established in the United States and have asked me to pay a service fee again because this occurred outside of 30 days. I am understandably unhappy with this service. I appreciate that at the time they were unable to diagnose the issue. However to charge someone twice for the same service is frankly unfair. I came to Lees Auto Mechanic through word of mouth. To their credit they do take the time to explain what is going on with your car and it is my understanding that they are experienced with Subarus. However there are other mechanics in town. Simple research shows that their competition charge less and service Subarus. I suggest that you give them a chance. Other issues I came across were: - No replacement car. - Work took place over two days instead of one day which was initially agreed upon. - Did not the service the car despite this being requested. I am loathe to write a negative review but I feel that others should be warned before making the same mistake that I did. Buyer be warned.

Oct 30, 2017
Honest and do good work. My “go to” garage in Nelson when needed. Marc and Cory are very good and so are the mechanics.

Jul 22, 2017
Lee's Auto-Haus unknowingly installed a recalled part they received when it was ordered from Lordco. The part failed on my return to Alberta requiring it to again be replaced by another garage. After 1.5 months of vague promises by Lordco to reimburse me, Cory from Lee"s Auto-Haus stepped up and provided me with a cheque to cover the extra cost I incurred having to have the proper part installed when in Alberta. HUGS for Cory and Lee's Auto-Haus! SLUGS to LORDCO!

Apr 15, 2016
True what the others say, this is a good honest shop. Been bringing several vehicles here over the years and have never felt gouged. Straight up and low key operation that seems to value repeat customers and out-of-towners equally.

Oct 30, 2015
Truthful and friendly guys. I know I'm never getting ripped off. They are expensive, but as far as mechanics go, they are the best.

INDUSTRY BLOGS

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm Today
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm

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