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Gustafson’s Kia North

Gustafson’s Kia North

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3.9 Google Review
1912 20 Ave, Prince George, British Columbia, V2L 4C1, Canada
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Refresh Reviews 3.9


Oct 16, 2018
Absolutely the worst customer service and experience ive ever had! First we are quoted a price on winter tires and set up the appointment and show up for service only to notice before we drive away a different set of tires on. Their response "Well its still a top three tire that you have on now", searched many sites and still couldnt find that tire listed in any top three. Next we notice damage to the door seal that was caused by them incorrectly installung a roof rack. They inform us they will order and call us to set up an appointment. We call in to inquire about the door seal only to find out its been there for over a week already. Highly recommend anyone considering purchasing a vehicle elsewhere. Besides one of the receptionists friendly and positive attitude the rest of the staff and service here is horrendous.

Jul 10, 2018
They did a good job on our regular service. Lost a star because no car wash was included, although our tier 3 service yielded over $300 to them - not even a voucher to get one done off-site like some other Kia dealers give.

Jun 25, 2018
Absolutely by far the best car dealership I have ever been to. Exceptional staff who are friendly, and don't pressure you into sales. You also won't have any staff hover over your shoulder when you are looking at vehicles, which is a far cry from most other dealerships. The staff will listen to your needs and find you something apporriate to them. I have personally purchased three seperate vehicles from them and couldn't be happier.

Sep 22, 2018
Best, Fast, Friendly Service. I was driving my 2007 chevy cobalt up to my son in Smithers from Penticton when I broke down just coming into PG called BCAA and he informed me that all shops were fully booked until Monday or Tuesday. I only deal with Penticton Kia so I thought i would see if the Kia dealership here had a mechanic shop as well. Well they did and they got me in right away, diagnosed my vehicle problem. They also let me keep it there overnight until I could figure out a way to tow it the rest of the way! They also offered to drive us to a hotel as well. Glad I thought of Kia and they definitely pulled through Best Service in town!

Dec 16, 2017
The staff was great! We (two young women) were greeted immediately, and treated with nothing but respect the whole time. The saleswoman wasn't pushy at all, and was very friendly and informative. The building was clean and in decent shape. We got some tires put on and were going to have to wait a few hours. They send us to do our errands in a loaner car and called us 45 minutes later saying they had bumped us up because we had to drive a few hours to get home. The customer service was fantastic! The finance person was a bit pushy about the warranty, but we think it's because he genuinely believes in it which is fair. We got what we were hoping to get on our trade in and ended up leaving very pleased!

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm
Sat:8 am - 5 pm Today