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INFINITI of Richmond

INFINITI of Richmond

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4.2 Google Review
9200 Bridgeport Rd, Richmond, British Columbia, V6X 1S1, Canada
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Refresh Reviews 4.2


Dec 28, 2018
Very nice show room and service centre. One big problem is you cannot find place for customers to park. Huh? Only been there a couple of times but every time the customer parkings were full. No street parking since the place is on Bridgeport.

Oct 3, 2018
This is an outstanding dealership! Everybody, from the fabulous service writers, who show exceptional care and attention to making sure everything is done right, to the salesperson I bought my car from; who follows up with me regularly. Even the receptionists are terrific. Probably the best run dealership I've ever seen. And I've been in hundreds!

Jan 1, 2019
Mr. Lyn is absolutely brilliant. Went to look for a replacement for my current Infiniti - met Lyn who was extremely nice and efficient, was able to drive off the lot in an amazing vehicle two hours later. Let me be honest...It wasn’t necessarily the cheapest one in the market but the experience was definitely the best. Have been to a few Acura dealerships where salespeople taught me lessons???... well I’d rather happily purchase another Infiniti here.

Oct 15, 2018
STAY AWAY FROM THIS DEALERSHIP... I had a light issue with my car,so I took it to my local dealership to get it checked, the dealer said the diagnostic will cost 70$, after the diagnostic they found an issue with an electric board and the repair would cost 1100$, since i am not a mechanic and 1100$ is a lot of money, so decided to get a second opinion, in case it's just a rip off So i took it to this dealership, the woman said the diagnostic will be between 100$ and 250$, so i left the car, the woman called me up said to me i quote" we found that you took the car to your local dealership for the same issue and we got a report from your local dealership and the issue is the same. the board needs replacing, and it would cost 1500$", and she could not even guaranty me that the board will solve the issue,so I decided not go ahead with the repair, since it wasnt a big deal. so instead of doing their own tests, they just downloaded the job done by other dealership and still charge a whooping 253.$ for a simple test. I don't even know whether there is a clause in my paper work saying they will be sharing my personal details with other dealerships....i will call them up and find out...a client needs to be informed of any personal date sharing.... OVER PRICED POOR SERVICE.

Jun 25, 2018
Lyn was my sales guy and he is been terrific. That’s why I bought 2 cars with him in a row. Very knowledgeable and patient, and this place is also convenient for me. Since there was a small problem with my lcd screen and Lyn just helped me to get factory warranty to replace it within a week. That is so efficient and nice work. Great guy and excellent service. I will definitely refer my friends to him!!!

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 6 pm

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