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Birchwood Kia on Regent

Name: Birchwood Kia on Regent
Address: 1364 Regent Ave W, Winnipeg, MB, R2C 3A8, CA
Telephone: (204) 667-9993
Price range: $$$

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3.9 Google Review

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1364 Regent Ave W, Winnipeg, Manitoba, R2C 3A8, Canada

(204) 667-9993 www.birchwoodkiaregent.ca/?utm_source=local&utm_medium=organic&utm_campaign=gplus

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Refresh Reviews 3.9

Samuel Waititu

Oct 23, 2018

Great scheduling system, for both appointment and shuttle services. Timely reminders for the appointment, that helps in a busy world. Impressed by the warranty inspection report. Happy that the car was inspected by an expert technician, I left the yard very confident. Thanks for a competent customer care team.

Neil Siemens

Dec 27, 2018

There Staff are very nice and kind they helped me get a job done on Christmas eve day i got my brother a gift through them and we are good with the job they did

Kyle Desjardins

Dec 15, 2018

Great customer service. Got my vehicle there almost a year ago and still loving it EDIT: If you need anything ask for John Abrenica, bought my car from him several years ago and he still makes sure every experience is the best!

S M

Jun 8, 2018

If I could post zero stars I would. Their service department is probably the worst I've ever been to, and that's coming from someone who buys a new car every two years. I've dealt with countless service departments. Love the ridiculous "diagnostic fees" they like to charge you even if the vehicle is still on warranty. Of course they treat you like kings when you're buying a new vehicle from them since they want the sale, but what these companies continually fail to realize is that the service department is a make or break experience for customers to be repeat buyers. Birchwood KIA service department is single handedly responsible for NOT making me a returning client for my next vehicle and my family members vehicles which we change every 2 years. How they are still in business is absolutely mind boggling. Good work Birchwood KIA! You made your competitors more money due to your poor customer service. What sound business practise. I'd advise others to trust me with this. They will treat you well when buying but Just hope you don't need to go there for service, or better yet go to the other Kia dealer for that. I will say however, their coffee machine is the only good thing about the service desk, and I'm surprise they don't charge you a "user fee" for that too .

Sean Spokes

Aug 7, 2018

Came to this dealer as I wanted to buy a KIA. Thought the new model was a nice design. Pointed out concerns as I was shown last years model. When told them i would most likely not be buying today it was stated multiple times "this deal is for today only and will not be honored Tuesday if you come back then." I was also double booked and the sale team kept going back and forth between two of us. She stated she would be getting the manager to see what numbers he could get me "for today only." After 10-15 minutes waiting for this number I left and told her to call me later. It's been almost 5 hours and still no call to apologize or numbers. Disappointed with this. Although the numbers appear to be higher than I wanted to pay, the service once they believed they would not make a sale, was poor. I really do like KIA new design and would have liked to hear there best offer and see if i could make it work for our family. UPDATE: Attempt to call management to talk about experience was ignored and did not contact me back after 2 messages were left.

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