Get to the top of the directory by claiming your business!
Bill Matthews Volkswagen

Bill Matthews Volkswagen

Claim Business
3.9 Google Review
575 Kenmount Rd, St. John's, Newfoundland and Labrador, A1B 4B8, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.9


Dec 8, 2018
Worst service I have ever had to deal with in my entire life. I just bought a new Tiguan and was suppose to have my winter tires installed when they did the PDI. when I signed for the vehicle, they said the tires weren't in. Every week, I had to call and ask about the tires even though they said they were going to keep us in the loop. 5 weeks later, they called telling my wife our winter tires were still not in. So I went in there asking if they were walking the tires there. Surprising enough, they found tires while I was there talking with them. This will be the last vehicle we ever get from VW

Dec 30, 2018
SUPER customer service. All the staff are polite and well mannered, great selection of new and used vehicles.

Sep 7, 2018
I was in St Johns on vacation and asked about a quick oil change. I was told it would take 45 min to 1 hour over the phone. The next morning at 745, I was told the same thing, 45 min to 1 hour. After 1.5 hrs, I was told that the oil change was done but the tech was now on a 20 min break. 45 min later, car still not ready, I was told that there was a meeting for the techs and that my car would be right out. My car was not ready until 1055, I expressed that the service was not a good experience and asked to speak to a manager, none were available so I left my name and number for a return call. 2 hrs and 45 min later, I still have not been called...this has been my worst VW experience, customer service is not a priority!

Nov 8, 2018
Waited 20 years to buy an Audi. I've had a bluetooth issue in my car for over 2 years that is still unresolved and bluetooth is unusable in my car. Audi had my car for weeks and can't figure it out. They blamed it on my phone (it was an iPhone 6 then an Iphone X) which works in every other vehicle including many rentals and including another A4 service loaner! If this wasn't bad enough now I've been calling to make an appt for a service light and no one answers the phone there - I leave a message and 2 days later no one calls back. Terrible service.

Dec 3, 2018
Lots of great deals! Great sales people!

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

Costa Rica Residency Through Real Estate Investment

For many investors, purchasing real estate in Costa Rica is only the first step toward a larger goal—establishing residency and eventually relocating full-time. While real estate...

Kindred Consulting C.R.

Tax Advantages of Investing in Costa Rica Property

When evaluating international real estate investments, taxation often becomes one of the most decisive factors influencing long-term returns. Costa Rica has built a strong reputation...

Kindred Consulting C.R.

Costa Rica Real Estate Investment Opportunities

Costa Rica has rapidly become one of the most attractive international real estate markets for investors looking to diversify beyond their home country. For buyers from Canada...

Kindred Consulting C.R.

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Mistico Costa Rica Beachfront Community Investment

The evolution of real estate investing has shifted dramatically over the past decade. Today’s investors are not simply purchasing property—they are buying into lifestyle ecosystems....

Kindred Consulting C.R.

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9 am - 6 pm Today
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm