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FX Caprara Chrysler Dodge Jeep Ram - Watertown

FX Caprara Chrysler Dodge Jeep Ram - Watertown

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3.5 Google Review
18476 US-11, Watertown, New York, 13601, United States
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Google Reviews

Refresh Reviews 3.5


Jan 2, 2019
As this was my first lease, Jason took the extra time to answer ALL of my questions. Out of all my car-buying experiences, this was probably the easiest and most smooth. Jason knew what I was looking for and took the time to research the inventory of vehicles prior to my arriving. I would highly recommend this particular dealership and salesman to anyone looking for a stress-free car buying experience.

Jan 2, 2019
The salesman (Scott)and sales Manager (Mark) were great to work with! They made the whole process quick and easy! They answered all my concerns and helped get me into the vehicle I wanted.

Oct 20, 2018
The service was very friendly from the phone call to walking in the door. Ben was knowledgeable and understood my financial situation. He went to another dealership to get the car I was looking at. He was very upfront concerning the trade in procedures and how certain cars have higher trade in values based on the seasons. Service was quick and I didn’t feel pushed into anything. Joe, the finance manager, was very positive and outgoing. Listened to my stories, laughed at my jokes, and concerned about my past car buying situations. He was very through in his explanations. Joe even called around when he heard I was interested in extended warranty and matched the competitors price. He was understanding of my financial situation and didn’t push a lot of extras on me when I said no. Overall, my experience has been outstanding. I had to return to the dealership for a couple follow-up things and everyone one was friendly and considerate. Some of the best customer service in the car industry I have ever had. My friend even got a $100 referral reward for sending me to see Ben! Thanks for making her day so much brighter.

Dec 29, 2018
I bought my first full size Ram truck here. It is a beast. It was a great experience with Mike Perkins and his team! Not only did I get an awesome deal but they told me how to get over $1000 back on the extended warranty on my Honda trade in. Thanks!!

Dec 1, 2018
Greg was very helpful and shared lots of suggestions on the perfect vehicle that fits my family's needs. The finance manager was very patient due to us being undecisive on payments and executed recommendations in a calmly and professional manner. This place can get crowded very quickly however their are very experienced and can control the madness. Thank you for my new vehicle and am looking forward to being a future customer again.

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Opening Hours

Mon:8:30 am - 7 pm
Tue:8:30 am - 7 pm
Wed:8:30 am - 7 pm Open Today
Thu:8:30 am - 7 pm
Fri:8:30 am - 7 pm
Sat:8:30 am - 5 pm