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Queens Auto Mall Auction House

Queens Auto Mall Auction House

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4.1 Google Review
134-01 Atlantic Ave, Queens, New York, 11418, United States
(718) 313-0885 www.queensauction.com
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Refresh Reviews 4.1


Dec 8, 2018
Beautiful selection of cars, nice show room with friendly staff. With that being said.. as a response to a review that my mother had posted on car gurus. The parking was horrible. They did not offer FREE valet parking as they claimed, I was told drive around the blocks to find something (took ever, finally someone moved a small rd block so we could park up front.) secondly we weren’t able to even test drive the car, I don’t believe the car was even recently inspected and we were told there was no insurance on the car so we couldn’t test drive it but then blamed it on the weather conditions. The car went from being 9,900 dollars or so to over $16,000. I won’t play the “female card” as they put in their response back to my mother but I will say I believe they attempted to take advantage regardless of my gender... The car wasn’t even that spectacular. It was a used Subaru Legacy. They were not willing to work on price and added on all these other crazy charges. Dodged a bullet not purchasing a car from them truthfully. There’s plenty of other great used car dealerships in the area. Don’t waste your time going to this place.

Dec 13, 2018
I'm gonna say that I did not visit the dealership, however after reading all the reviews, good and bad, I believe more the negative than the positive. Being in customer service i know how reviews are obtained, I also know that the negative ones, specially when they all say pretty much the same thing, are true. The car that I want has a good advertised price, almost to good to be yrue, I always said to myself. And I'm right, it's a pure. I appreciate Patrick answering all the reviews, good and bad, but maybe you should work more on quality than quantity. Anyways, thanks for all the people that left reviews, helped me Dodge a bullet.

Dec 4, 2018
The salesman Ray was great. Almost had a sale but the car I wanted was sold. They had a newer model but too much for me. Good people and may just return. They have to work on updating the inventory faster and having smarter phone reps!!

Dec 21, 2018
Ray took his time and went over all my numbers and paperwork answering every single question we had! Believe me my husband and I had over 50 of them!! Very proficient and will refer all family and friends to come see this dealership.

Dec 4, 2018
Ray M. made my first car buying experience a pleasant one. He worked with me patiently to find the perfect car to suit my budget and needs. His customer service is second to none. If you need a car, please go see him.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 9 pm Open Today
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:9 am - 8 pm

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