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Lloyd MacDonald Ford Sales Limited

Name: Lloyd MacDonald Ford Sales Limited
Address: 725 Grand Lake Rd, Sydney, NS, B1P 5T3, CA
Telephone: (902) 539-0771
Price range: $$$

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725 Grand Lake Rd, Sydney, Nova Scotia, B1P 5T3, Canada

(902) 539-0771 www.macdonaldford.ca/en

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Skip Watson

Oct 9, 2018

On a long road trip, from Florida, with my diesel F250, pulling a 26' camper trailer. My change oil light came on over the Thanksgiving day weekend, so had to wait until Tuesday. I was leaving today (Tuesday) for my next stop, and dropped by as soon as they opened, without an appointment (we left the camper at the campground), to see if they could work me in. The really nice gal behind the counter said we'll see what we can do. As I was standing there filling out paperwork a guy came up, picked up my key, and off he went. Within about an hour she came into the nice waiting room and told us our truck was ready. Thank you all for your gracious, cheerful service in helping an out of towner get moving again.

Robbie Key

Jun 17, 2018

Brought my car in for a wash. It came out with a nice scratch. After having the manager look for 2 hours on the camera, they finally decided to try and repair, never fully accepting blame. The job they did trying to fix it wasn't bad, but it wasn't the same as when I brought my vehicle in. In the end I still paid full price for my car wash, inside and out, which was over $100 and the last thing I was told from the manager was: "What do you want me to do."

jonathan boyd

Jun 5, 2018

We brought our vehicle into this dealership when travelling. We didn't do much for research and probably should have investigated a bit further. Our vehicle required 11k in repairs so we started looking at alternatives to get home. We still owed about 4k on our truck but it was still in good shape besides needing a new transmission. I asked if we bought a vehicle through them if they'd take care of the balance we still had on the truck. We also required a hitch which was to be included. Since we got confirmation from the sales rep that they'd pay off our loan, we looked at purchasing a vehicle for about 19k. All our disputes for payment revolved around the 19k until things got settled for bi-weekly payment amounts. I thought it a bit high but didn't think too much on it. After signing paperwork and getting the vehicle, it wasn't until I was home reviewing everything that I noticed the price of the vehicle was 23k. What they'd done is paid off the loan and tacked it on top of the cost of the vehicle. Hitch was included...but also put on the bill. After that was done, tax etc pumped up the price of the vehicle to 28k. Sales rep basically stuck to his story that this was all discussed which it wasn't. all discussions on payment always revolved around 19k price tag. I don't recommend going here for buying a new vehicle unless you do your research and make sure you review all paperwork prior to purchasing. My old vehicle was basically given away for free with brand new tires. I'm still waiting for the sales manager to return my calls.

JOHN GAUDET

Jun 1, 2018

Received excellent service warranty at MacDonald Ford in Sydney. I was refused at local dealership came here and they completed warranty .Thanks to Ray and the team for their excellent service.

Elaine Burton Brown

Jun 5, 2018

Been here when I first came here for a recall. I shall say no more on this. I shall not go back.

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Opening Hours

Mon:8 am - 6 pm

Tue:8 am - 6 pm Open Today

Wed:8 am - 6 pm

Thu:8 am - 6 pm

Fri:8 am - 6 pm

Sat:9 am - 4 pm