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VanOostrum Farm Equipment

VanOostrum Farm Equipment

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4.0 Google Review
1790 NS-358, Port Williams, Nova Scotia, B0P 1T0, Canada
(888) 582-3311 www.vanoostrums.com
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Google Reviews

Refresh Reviews 4.0


Apr 4, 2019
Good customer service and friendly staff.

Oct 25, 2018
Your staff need to partake in a few courses on sensitivity when dealing with persons that have special needs . If you didnt understand what a customer was telling you because of his disability than you should have tried every avenue to do so. Why your customer serve rep. would have mocked the customer speech is beyond good service. Maybe these reviews will make your company take action and STOP the rude behavior of your staff.

Oct 25, 2018
Today in your store I witnessed your staff mocking a man with a disability as he walked away from the counter, After speaking to a staff member. This is disgusting and you and your staff should be ashamed of this behavior . As if that man doesn't have enough BS to deal with in life. He has to deal with ignorant staff from your establishment! ! This is no way to run a business. Your childish staff has cost you a bundle. Know that!!!! It might be a good idea to sign your staff up for some sensitivity training!! Before you end up with a lawsuit on your hands! Shame on you vanOostrum Farm.

Mar 21, 2019
Great buncn of folks to deal with.

Oct 25, 2018
I have always thought a lot of this place even though I've never needed to go there. I guess shopping and supporting local is something I believe in and the fact that I share the Dutch background made my heart proud to say this business is in the Annapolis Valley....until today. To hear that my good friend was mocked by a customer service representative as he walked away because that customer service rep was unable to understade him is unacceptable on its own but then to hear that that customer service rep mocked him to another customer is appalling. Empathy training and proper customer service training seems to be needed here. When working in the customer service sector you DO NOT make fun of any customer whether they are able bodied, disabled, different nationality it doesn't matter. The customer's are the reason you have employment. Treat them with respect!!

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm Open Today
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:8 am - 12 pm