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Gorrud's Auto Group

Gorrud's Auto Group

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4.5 Google Review
410 Steeles Ave E, Milton, Ontario, L9T 1Y4, Canada
(905) 875-2277 www.gorruds.com
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Google Reviews

Refresh Reviews 4.5


Dec 12, 2018
Bought a car from here recently and I love it so far! Dealt with Simon who was very kind and helpful. When purchasing the car though I did notice a couple of scratches and asked if they could do their best to remove them, and this was agreed upon during the sale. When I picked up the car, the scratches had not been touched, and I was told that what I was looking at was them "doing their best". That was a bit disappointing for me, if there wasn't anything that could be done about the scratches then I wish they would have been honest with me upon purchasing the car.

Aug 3, 2018
I've purchased three vehicles from this location; the firs two when it was known as Milton Toyota/Gorrud's Auto Group, and the third purchase to replace one of the original Toyota vehicles. After many years of driving European cars, it was time to come to my senses and enjoy the reliable and cost effective Toyota brand. Eric Hopkins was the salesman for all purchases and it was his easy going, no pressure approach that made the difference. Eric is now a Financial Service representative at Milton Toyota (same family dealership). The only negative aspect of the purchasing experience is the inefficiency of lost time spent having the deal approved by the sales manager, in a separate office, as if you're writing an exam. There has to be a more streamlined approach car dealers can employ to expedite this process. After sales service at Gorrud's is exemplary with no surprises, provided you follow their recommended maintenance schedule, they offer free car wash, customer shuttle, a points program and I'm uncertain if it's still available at present, car rental can be arranged while having your car serviced. Check with reception about this aspect. Everyone can have a poor experience with any machine and cars are no different (I thought the Corolla would have lasted more than 13 years but I drive a lot), but having switched from a Land Rover to a Toyota since 2003 is the best car decision I've made. At least the people at Gorrud's Auto Group are qualified to help make it right for you. Do your homework on car brand customer satisfaction ratings. Simple things can sometimes be better!

Nov 30, 2018
John was very helpful and made the process of buying a car fun, exciting and a breeze. Super grateful for all his help! Would definitely recommend Gorrud’s to anyone looking to purchase a great car

Nov 30, 2018
Simon and the team at Gorruds was great. We got our car really fast. Simon listened to us and treated us with respect. No pressure and he knows his stuff I would recommend them if you want to buy a used car.

Nov 14, 2018
I visited Gorrud's last week and test drove a couple used cars they had in stock. Although I didn't end up purchasing a vehicle from them, they had a very large selection to choose from at great prices and the salesman I met with (John) was very honest and personable. I know several people that swear by this dealership and I can see why!

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Opening Hours

Mon:8 am - 9 pm
Tue:8 am - 9 pm
Wed:8 am - 9 pm
Thu:8 am - 9 pm
Fri:8 am - 6 pm
Sat:8 am - 5 pm

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