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Nurse Chevrolet Cadillac Ltd

Name: Nurse Chevrolet Cadillac Ltd
Address: 1530 Dundas St E, Whitby, ON, L1N 2K7, CA
Telephone: (905) 668-3304
Price range: $$$

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1530 Dundas St E, Whitby, Ontario, L1N 2K7, Canada

(905) 668-3304 www.marynurse.com

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Charmaine Saarinen

Dec 5, 2018

Shouldn't have to wait an hour for an oil change. Left and came back after waiting an hour. Sitting here waiting while they all seem to be having social time. Not sure if I'll do the drive again go closer to home.

JP Fisico

Dec 15, 2018

I gave the service shop another chance after a previous bad experience. Big mistake! I called them and setup an appointment to fix our vehicle, and had the car towed there the night before. They were supposed to start first thing in the morning. They did nothing for almost 2 days except hook it up to a machine to get the error codes. After 2 days they had no clue what the issue was. They kapt asking me the same question over and over and over "did you put anything in the gas?"........the answer was no......every single time they asked. Their conclusion was a bad tank of gas. They drained the gas from the tank, put more in.....charged me $400, and said it would get better after sometime. Well a week later I had to bring it to a real mechanic to get it fixed. He figured out what it was within an hour. Spark plugs needed to be changed. One of the spark plugs wasn't firing and blew through the side of the casing. When I told him about my experience at nurse, he started to laugh. Wasted $400 and 3/4 of a tank of perfectly good gas Won't make this mistake again! Take your vehicles to a real, experienced mechanic. He knew exactly what was wrong just by reading the summary on the sheet from the dealership

Shankar

Nov 13, 2018

I went to get information in August 2017 and met Wayne Beckford. Then went back to lease a vehicle in November 2017 with Wayne's assistant. But unfortunate incident I have to go back October 2018 to lease an other vehicle. Wayne understood the situation and helped me out with great customer service!! Also Paul( sales manager) who assisted with this lease. So far service from Nurse departments ( sales, service, body shop) has been great. Hope to receive the same service in future 😊.

Emily Trendos

Dec 24, 2018

It took 7 hours to have my winter tires put on. I was told it would take 2-3. This was not our first bad experience with this dealership. We will be going somewhere else in the future. Edit: I was contacted by the manager following my review. He said they expect a high volume of customers getting tire changes at the end of October due to warranty reasons. If this is known, then why was I told it would take only an hour or two? If they are aware of the number of customers booking appointments at this time of the season and try to accomodate as many as possible in a day, don't lie and say it will take an unrealistic amount of time. Be upfront and say it will take all day. Some people make plans around the timeframe provided.

Matt MacDonald

Dec 10, 2018

I brought my 2016 Chevy Malibu in for a windshield washer fluid pump replacement covered under warranty. I got a call saying they ran some further tests & my rear alignment was out & brake calipers needed service. I told them if it was required to perform the work. This resulted in a $400 charge. After picking my car up I was driving on the 401 later that night when my brakes suddenly stopped working and I was in a collision with a semi-trailer. Nurse denied having done anything to impact the function of my brakes and claim they are not liable. This place is a joke with no accountability for inadequate mechanics. If you value your life you will not let them touch your brakes.

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