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Mercedes-Benz Durham

Mercedes-Benz Durham

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4.6 Google Review
250 Thickson Rd S, Whitby, Ontario, L1N 9Z1, Canada
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Google Reviews

Refresh Reviews 4.6


Jul 24, 2023
I received excellent service at Mercedes-Benz Durham! I want to express my gratitude for the outstanding service provided by Andrew. It was a pleasure for me. I really appreciate it. There were many restrictions on the position of international students who bought the car for the first time, but he gave me the best solution patiently from beginning to end. He worked tirelessly until I had satisfactory conditions. If I hadn't bought a car here, I would have given up in the middle of the purchase process. Seriously, I wholeheartedly recommend Mercedes-Benz Durham. If you're looking for a dealership that treats you like family, takes the time to listen, and provides phenomenal service, this is the place to go. My experience with Andrew and the entire team has been absolutely outstanding. The experience I had here will be the best in my life. Thank you so much!

Jul 27, 2023
My experience getting my first Mercedes was 10/10 thanks to Zeeshan. He was helpful, patient, and always quick to answer any question I had. Himself and Mercedes Benz Durham made this moment very memorable for me. I also greatly appreciate that Zeeshan was willing to stay later than business hours to complete my purchase as I was coming later than expected due to work/traffic.

Aug 1, 2023
I recently had the pleasure of working with Zeeshan at the dealership while purchasing my new GLE 450 car, and I must say that my experience was exceptional. Zeeshan went above and beyond to ensure that my car-buying process was smooth and hassle-free. From the moment I stepped into the dealership, Zeeshan greeted me with a warm and friendly smile. He patiently listened to my requirements and preferences, and then proceeded to provide me with all the necessary information about the GLE 450 model. His extensive knowledge about the car was impressive, and he answered all my queries with confidence and accuracy. Moreover, Zeeshan's attention to detail was commendable. He meticulously explained all the features and functionalities of the car, making sure that I had a thorough understanding of its capabilities. He even took the time to set up my smartphone connectivity and walked me through all the advanced technologies present in the GLE 450. In addition to his knowledge and professionalism, Zeeshan's customer service skills were outstanding. He was prompt in responding to my emails and phone calls, providing me with regular updates on the progress of my car delivery. He also ensured that all the necessary paperwork was completed accurately and efficiently, making the entire process seamless. Overall, my experience with Zeeshan was nothing short of excellent. His expertise, professionalism, and dedication to customer satisfaction truly set him apart. I would highly recommend Zeeshan to anyone looking to purchase a car, as he is undoubtedly an invaluable asset to the dealership. Thank you, Zeeshan, for making my car-buying journey such a pleasant one! Sincerely, Arun&Divya

Jun 27, 2023
Thank you, Zeeshan, for your professionalism, expertise, and unwavering commitment to customer satisfaction. You have made my car-buying experience a memorable one, and I couldn't be happier with the new Mercedes-Benz.

Jul 26, 2023
I have been a customer of the Durham Mercedes Benz location for over 2 years now. Over the last year, my experience with Matt from the service department has been great. He always goes above and beyond to help. He takes every detail into account and provides honest feedback and updates through any repair process. Recently I got into an accident leaving the shop and Matt did everything possible to make sure I was safe and calm.

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Opening Hours

Mon:7:30 am - 8 pm
Tue:7:30 am - 8 pm
Wed:7:30 am - 8 pm
Thu:7:30 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm

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