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HGrégoire Hyundai Vaudreuil

HGrégoire Hyundai Vaudreuil

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4.2 Google Review
125 Rue Aimé-Vincent, Vaudreuil-Dorion, Québec, J7V 5V5, Canada
(855) 998-3172 www.hyundaivaudreuil.com
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Google Reviews

Refresh Reviews 4.2


Nov 13, 2018
Good and quick experience, I give 4 because they have to improve in their communication system. In the call centre they will tell you the car is on site and you'll go just to hear it's not and go again y another time. Rest of service is good

Nov 8, 2018
This dealership shamelessly uses the good old "bait and switch". I called them for a 2018 Santa Fe XL and I was told they had many on their lot. I double-checked the year, model and trims and the rep kept saying they had the car. He booked me an appointment for the next day. Since that car was unavailable at all other Hyundai dealerships I had contacted, I called again the next day and spoke to another rep just to confirm. She confirmed that they had the exact car and started naming all the colours that were available. When I showed up later that day, they didn't know about the appointment and admitted that they didn't have the car. They then tried selling me the 2019 model. The salesman even showed me a price that was higher than what the Hyundai Canada website advertises and gave me a "discount" down to the actual MSRP. No one is going to make me believe that two different phone reps "misunderstood" what model I was looking for when I repeatedly asked them the same questions to confirm. They clearly just made up their inventory on two separate occasions just to get me to the dealership. You can't even argue that this was one overzealous employee. This is clearly their policy: to say whatever lies are necessary to get customers to walk through their door. What a waste of time.

Dec 3, 2018
Great customer service when trying to sell you a car. Afterwards it's a different story, don't answer Emails or phone calls. Why would leave me a number to call when you will never call me back?!! Your Director of Sales is the most unpleasant person I have ever dealt with.

Dec 30, 2018
Good deals. The staff is very very nice and welcoming.

Sep 21, 2018
Great experience! Sales reps showed me a lot of options and spent time finding the perfect fit for me. Lots of follow ups to to ensure I was completely satisfied.

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Sat:10 am - 4 pm

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