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Dick Genthe Chevrolet

Dick Genthe Chevrolet

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4.1 Google Review
15600 Eureka Rd, Southgate, Michigan, 48195, United States
(866) 874-7380 www.genthe.com
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Google Reviews

Refresh Reviews 4.1


Nov 9, 2018
This place is the best dealership around. Justin K and Ahmed in sales, Jim the manager and Kevin M in service have been outstanding. I have leased through this dealership for years. They are all so helpful and always try to help you as best as they can. They always look out for their customers. I would highly recommend them when looking for a car!

Nov 7, 2018
Scheduled an appointment for Monday the prior week requesting a transmission fluid change and tire rotation. After I dropped the car off I was informed they did not have enough fluid and had to make another appointment. They called when the tires were done and a service rep told me to wait outside for my car. 15 minutes later I was informed they hadn’t roatated the tires and was asked to wait inside. When the car was finally ready I had to go check myself because a service rep did not come get me. I will not be going back.

Nov 29, 2018
They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think that is just part of it. Enjoyed being able to look over the vehicle inside - as they pulled it in out of the cold. The sales guy, Duane, was pretty straight forward and thorough. I like how he explained everything in the car before we drove off. There was a separate financial guy who had music playing from speakers on his desk while he went over the paper work, which was distracting to me. I'm sure if I would have said something, he would have turned it down, but I didn't. He also said “it’s not my car” in a somewhat sarcastic manner when we declined additional coverage. So, he could have been a little more customer friendly, but I guess that is why he was not the sales guy. Just got my new Trax yesterday, and I really like it!

Jan 3, 2019
I've been getting my oil changed here for the last four years and never had a problem.

Dec 30, 2018
Never felt the personal touch when sales came back to make an offer he didn't show how my truck influenced the price. Seemed there wasn't any room for negotiation

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Opening Hours

Mon:8:30 am - 9 pm
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm
Thu:8:30 am - 9 pm
Fri:8:30 am - 6 pm
Sat:10 am - 4 pm

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