Road Runner Auto Sales TAYLOR

Taz is great to work with. He searches for the best possible rate so you're paying less in finance charges and lower vehicle payments. I highly recommend Road Runner Auto for people with low credit scores

On October 20, 2018, I purchased a used 2012 Volkswagen CC Lux for $7500 from Road Runner Auto in Taylor, Michigan. While I was there, they also sold me a GWC Warranty for $500. On October 27, 2018, I started noticing a burning smell, but as I am an inexperienced driver, and this is how my last vehicle was, I thought it was the smell of having the heat on high. For this reason, I did not get the vehicle checked out on this date. Then on November 7, 2018, a warning signal came on in my vehicle stating that the oil pressure was off. I pulled into my loan company's parking lot and my boyfriend checked the oil level. While he was doing this, he was unable to get a reading from the dip stick. We immediately drove to an oil shop and they made us aware that is had leaked 2.5 quarts of oil. Kind of odd for a vehicle I had just purchased less than three weeks ago, right? We filled the oil to full and drove home. Letting the car sit and not using it as a daily vehicle. We took it to my favorite shop in town on that week's Friday, we waited because they said they would not be able to get to it until likely Friday. November 12, 2018, the shop contacted me and let me know that it is a major oil leak and that they are unable to tell if it's leaking anywhere but from the gasket and that they would start there. This part and labor totals $600 and the next day I was made aware that GWC does not consider the gasket as a part of the engine, and therefore will not cover the cost. That same morning, I called the dealer to ask for all paperwork regarding that vehicle and why I needed it. He told me, "It wasn't leaking oil when it left," which I find difficult to believe and he, in other words, told me they did not do a safety inspection before they sold me the vehicle and that they, "just looked at it." On November 15, I contacted the dealership again asking for all the vehicle’s paperwork, because I had not received it and they told me they would send it to me. On November 16, I still had not received any paperwork regarding the vehicle. I had contacted them again regarding the paperwork and I was met with excuses about how, “The owner is hardly ever here.” And “I don’t do sales.” Although I was questioning how the shop was open if he was unable to do sales? (More will come later when we go through all of the recordings we have of communicating with this store).

WOW I WAS READY TO GO BUY A CAR FROM HERE BUT IT WAS A GOOD THING I SAW THE REVIEW ABOUT THEM SELLING FLOOD DAMAGED CARS BECAUSE I LOOKED UP THIS VIN NUMBER 2C3CCAAG6GH175773 OF THE CAR I WAS LOOKING AT AND IT ALSO HAD FLOOD DAMAGE. ELECTRICAL PROBLEMS I DON'T NEED. MAKE SURE YOU CHECK THE VIN PEOPLE.

I love Taz. He is so helpful when it comes to my situations. I will never go to anyone else.

I love this place. Always get a good deal here! I've bought bought 4 cars from here and I've never gotten a bad deal.