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Kingston Kia

Kingston Kia

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4.4 Google Review
2820 Princess St, Kingston, Ontario, K7L 4V2, Canada
(613) 384-2005 www.kingstonkia.com
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Google Reviews

Refresh Reviews 4.4


Oct 11, 2018
I have just bought my very first brand new car from Kingston Kia. What an amazing team! The service was outstanding. Chris Bathurst was professional, but at the same time personable, which made this whole process smooth. Also Brent was also professional and personable. He explained things and presented options without pushing me to buy anything. I couldn't believe that Mark always remembered my name even though I didn't deal with him directly. And Bill is so friendly! Overall I strongly suggest Kingston Kia for their service, and their excellent vehicles at an extremely fair price.

Dec 6, 2018
Now to be clear... buying my new kia was a great experience. HOWEVER the service manager was completely rude and ignorant when I went in for a oil change and asked about the roof rack on my sorento. I bought it brand new with the vehicle this year (2018) and the plugs on the ends of the cross bars have fallen out on their own. When I asked about them the bald guy said I had to buy a whole new kit. I said no I just need those pieces replaced as it causes a loud howling noise when driving. He said "yeah like I said buy a new kit" I said no... this is new... the parts should be replaced. He then said "you're not the first one to complain and I told you you have to buy a new kit" he at this point had raised his voice and stood up.. rolled his eyes and walked away from me!!!! Worst customer service I have EVER had in a garage!!

Dec 17, 2018
2016 Kia Rio well within it's warranty and it has had the left rear brakes seize up reaching temperatures well above what a rear rim and tire should be exposed to which was repaired at our cost through Kingston Kia. approximately 30000km later went back in for a slight bumping noise to find the front right upper caliper bolt was missing with no sign of it ever being there. Kingston Kia replaced the bolt reluctantly and sent me on my way. They did mention I should have the brakes serviced again at my cost as the right rear was dragging. To no surprise the left rear has less than 10% of it's pads left and the other three sets are still in nearly new condition after only 30000 km . Kingston Kia's "dealer principal" says I should trade or sell it followed by hanging up on me. Kia Canada has only recommended travelling to a different dealer and that brakes are my problem and my problem alone. First car and last new car I will ever by from this corporation or any of their affiliates, as I feel more confident with the safety of a quality used car from the almost any other manufacturer than I would in a new Kia. Very friendly staff as long as you are continuously giving them money though I will agree on that part.

Sep 12, 2018
Had a great experience with Kingston Kia and especially Megan. We really got the impression she did everything in her power to get us the vehicle we were looking for. My wife and I really love driving the 2019 Soul EX+.

Sep 18, 2018
I just bought a new Kia from Megan last week. I always dread car shopping but Megan really took the stress out of it for me. She was very knowledgeable and I really felt she was doing everything she could for me. If you are in the market for a new car I would absolutely recommend you see Megan at Kingston Kia!

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm Today
Fri:9 am - 5 pm
Sat:9 am - 4 pm

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