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Guelph Volkswagen

Guelph Volkswagen

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4.1 Google Review
359 Woodlawn Rd W, Guelph, Ontario, N1H 7K9, Canada
(519) 824-9150 www.gvw.ca
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Google Reviews

Refresh Reviews 4.1


Jan 5, 2019
Appreciate how chill they are about charging. Had an issue with a homeless person using another charger in Guelph and chargepoint support directed me here. Double checked that they were okay with how I was parked and everything was good!

Nov 3, 2018
Staff and service were beyond excellent. They were patient, helpful and understanding. They helped personalize and select my perfect vehicle!! Ask for Sunny, he got me the car I wanted efficiently and effectively.

Nov 9, 2018
I would recommend taking your car to get to serviced anywhere but here. I dropped my car off on a Thursday morning to get the sunroof frame replaced. I was told the car should be done by Friday end of day. They never called to give me an update so I phoned on Friday at 4pm. They had to order a part and it should be done by Tuesday. Tuesday comes and I again have not gotten a phone call to update the status of my car. I phone again Tuesday at 4pm. The glass shop broke the windshield they are waiting for another, should hopefully be ready by Thursday. Thursday comes and goes with no phone call on the status of my car. I phone Friday at noon (a week after I was told the car should have been ready). I am told the glass shop dropped it off the night before, and might be ready for this evening. The service advisor informs me he will call at 3pm to tell me whether it will be ready before I leave work at 4pm (I live out of town). Never get that call, instead they text me at 4:30pm saying the car won't be ready.....for 4pm, and "see you Monday". On Monday I phone again to check the status of my car, they want to clean the headliner and it won't be ready until Tuesday. I finally pick the car up on Tuesday. Three days after i pick the car up (which they had for 9 business days) the headliner rattles when I close the door, and make really loud cracking sounds if I push on it. I go in asap hoping they can look at it quickly since they just had the car..... Instead I am told I can book an appointment for 3 weeks from now..... Absolutely NO customer service. Take your car anywhere else.

Aug 22, 2018
Dalton Blancher is the best salesman at Guelph Volkswagen! He always listened to what I wanted and found the right vehicle for me! Had fun talking to him while ordering the car and is a very nice. Great communications and great deals! Definitely worth getting a car from him!

Jul 30, 2018
The experience was great from start to finish. At no time was there any pressure from anyone we talked to. Everyone at the dealership was friendly and very helpful. Alejandro and Deni were fantastic and I would recommend anyone who is looking for a new vehicle to stop in and see them. This was by far the best vehicle purchase experience I’ve ever had.

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Opening Hours

Mon:8 am - 8 pm Open Today
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 6 pm
Sat:9 am - 5 pm

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