RH Auto Sales and Services

Yah I completely agree with the young lady before me. They always make time for me quickly and just really enjoy watching them and talking with them as they work on my car. And I’m always happy with the fair pricing and that they really do try and save you money and give good advice and direction on what to do. I’ve been to many other mechanics because of location conveniences for me. But i keep going back to this one.

Called to inquire about tire pricing. I was given a price then when I called back to confirm I was told that it could be done in 20 mins so I sped across town to be told that the routes I need have to be ordered. Bad customer service

Ive went other places to get my car fixed they are the best and not exspensive and very friendly and they did great job!

I sat here reading some of these reviews and i couldnt even wrap my head around the negitive ones. I moved out to kitchener last year so i found a new mechanic. I came across this shop as my hubbys uncle use to work here and i can honestly say i will NEVER EVER go to another place again as long as he remains open for several reasons and my hubbys uncle no longer works here but i continue to come back and always will. I have had a few issues with both my car and my husbands jeep as we are hard on our cars. My experience has been nothing less than excellent . There are two men in the shop who both are amazing the owner and his mechanic ( they are both hands on) First of all the price is always honest and extreamly fair even cheap. He never over charges and always tries to help you save money if possible. His work has never failed me. Always done a great job never had to return for the same issue. Theres no hidden costs hes always upfront. He never even charges me to figure out what the issue is. Not sure if this is standard or because im a loyal customer. Even recently i had 2 issues ( one i picked my car up from him this afternoon) 1st my air conditioner wasnt working it suddenly stopped blowing cold air. He told me he can do this or that but it could end up costing money i dont need to spend so he sent me to his brothers shop and what should of costed me over 80 was done at no cost turns out its my compresser that he is fixing for a fraction of the cost another shop would and i mean A FRACTION. Then last night my car wouldnt start. Randomly we thought it was the starter i was convinced it was .So i called his cell he instructed me to bring it over ( we eventually got it started long enough to bring it over and drop off) so they worked on it first thing this morning.. I was prepared for a much costlier fix he could of told me anything but he was honest and told me my starter and alternator are great i just needed a new battery so he replaced it for me. Bright and early he had this done. I need a car i cant go with out adding im 9 months pregnant due at any moment. He goes above and beyond to ensure his customers are happy . They both are incredibly nice easy to talk to as well as very professional . My favourite thing about them is hard to choose because the price is insanely fair the customer service is awesome half the time i sit and talk with them while they do the work and they show me what they are doing etc hes incredibly honest but he ALWAYS makes time for me as soon as i call. Weather its an oil change on the spot or changing a control arm. Truthfully they are a god send esp for women who often do not know very much about cars. Not only does he not rip you off like most but he also allows you to walk away being more educated and feeling good about your purchase . He will always be my go too . I 100000% reccomend him to anyone. You will not be disappointed. If ever asked if you know anybody please do yourself or that friend a favor and give them this reccomendation and tell them to say charmaine said hello. I promise you will NOT regret it neither will your car or pocket book.

Poor customer service. Not friendly and very unprofessional. I was inquiring about tires he had posted on Kijiji, stating they were 75% tread left and $240. On arrival I could tell that the tires weren’t 75% tread as posted. He defended the tires and as I don’t exactly know what I’m looking at I listened to him. I offered him $180 and he took that after laughing at me and being unprofessional. Stated he was only giving me ‘the deal’ because he was closing and didn’t have time. I took these tires directly to my mechanic and he looked at them and said there is about 30% tread left and not even worth $100. I tried contacting this seller and he ignored me. Hence this review. Don’t trust these people