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Forbes Motors GM

Forbes Motors GM

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4.2 Google Review
165 Weber St S, Waterloo, Ontario, N2J 4A6, Canada
(519) 742-4463 www.forbesgm.com
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Refresh Reviews 4.2


Dec 30, 2018
I've been a customer at many different dealerships over the years but the people at Forbes have always met or exceeded my expectations with each interaction. From both sales and service, they've gone out of their way to assist me. Brent from sales recently helped me purchase my second vehicle from Forbes and the entire process was excellent. Very knowledgeable and not too pushy during the decision making process. I will definitely come back when it's time to buy again.

Oct 17, 2018
There is a reason why Forbes Motors has successfully been in business for 70 years. The atmosphere as soon as you walk in is very positive and friendly. Everyone involved in the buying process was professional, courteous, and helpful. Even the lights, as you entered the building had an aura that matched the energy of the people inside it. I cannot say enough positive things about this entire experience. Buying a vehicle anywhere else would be a disservice to yourself and your loved ones.

Dec 29, 2018
Had a very friendly, positive, and patient buying experience with Brent. Listened to my needs and concerns, and did his best for me. I would definitely send family and friends to purchase a vehicle from Brent in the sales dept. Thanks!

Jan 8, 2019
First class all the way. Very pleased with the entire experience. Made some new friendships

Nov 15, 2018
Took my truck in because the driver side tail light wasn't working properly. I had hooked up a back up camera to the reverse light, as per installation instructions, and it had worked perfectly for 2 years prior. I had even disconnected the back up camera before taking it in to verify that wasn't any part of the issue. I reconnected it before I took it in since the tail light didn't work with or without the camera. They blamed the issue on the back up camera anyway, disconnected it and refused to hook it back up. They put in a new wiring harness for the tail light and it still didn't work. So then they pulled the fuse for my trailer connections and the tail light worked. I went in with a malfunctioning tail light and left with the back up camera disconnected and no trailer lights. Blamed it on me for "Splicing in an after market device." B.S. it worked fine for 2 years and the problem was in the trailer wiring not the camera. Oh and when they called they said they disconnected the trailer brakes, not the entire trailer connection, when I picked it up I find on the bill they pulled the fuse for the entire trailer wiring. I need my trailer lights and had I known I would have insisted they work. Going back to my previous mechanic, even though it's out of my way, I'm done with Forbes Follow up. I took it into my previous mechanic and he had everything working perfectly in no time. Trailer lights work, tail lights work and my backup camera. No blaming the camera. No nonsense.

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