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Capital Dodge Chrysler Jeep

Capital Dodge Chrysler Jeep

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3.8 Google Review
2500 Palladium Dr ##1200, Ottawa, Ontario, K2V 1E2, Canada
(613) 271-7114 www.capitaldodge.ca
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Google Reviews

Refresh Reviews 3.8


Nov 14, 2018
I bought my first new vehicle in 20 years here after my trusty 1999 Ram Sport said it was time to let it retire . I had no intention of buying a new Ram Sport on my visit to the dealership. I was just looking. On the recommendation of a loyal customer who was also on the lot he said to ask for Johnny. After spending only 2.5 hours with this great guy, I bought my new Ram Sport off the lot. The dealership is awesome. The service manager Ryan treats me like a long time customer..he cares!! I have absolutely no complaints about my buying and service experiences. Ask for Johnny and make a deal.

Nov 27, 2018
We really enjoyed our experience at Capital Dodge with Jake specifically. After going to other dealerships and not being offered basic customer service or assistance in buying a new van, Jake and the team at Capital Dodge went above and beyond. They took the time to understand our needs and got us a great deal on a brand new van. We will definitely be back to this location to get our next car and recommend them to anyone we know looking for a new car.

Dec 7, 2018
My recent purchase of a 2019 Jeep Cherokee was with out a doubt the best new car purchase experience that I have had. All questions that I asked were answered factually and there were no pressure tactics forcing me to make a deal. The sales person Sam Degrechie was knowledgeable and extremely helpful during the process. Thee was no back and forth between the sales person and the sales manager - just and agreement to a fair offer and no up sell. The service staff were great and the Parts Manager gave very good advice regarding tire pressure sensors with the snow tire package. A very pleasant experience and a great new Jeep.

Dec 4, 2018
I recently stopped by Capital Dodge as I wanted to trade in my Longhorn Laramie truck for something smaller. I was immediately greeted by a fine young sales rep named Connor Smythe. Within 15 minutes, Connor had nailed down exactly what I was looking for in terms of vehicle and price range. He took the time to show me my low end and high end choices. The Grand Cherokee LTD was a perfect choice for me. Connor worked tirelessly all day to make sure that he sealed the deal with me. He even came in on his day off to aid me in signing the purchase agreement. I have had the Jeep for a month now and love every opportunity to drive it. I would certainly request Connor again if the opportunity ever came up as my husband always has his feelers out for new vehicles. Thank you so very much Connor for making me feel so comfortable and for getting me in to the perfect vehicle for me!!!

Dec 29, 2018
Sales experience was painless, and straightforward. Happy with my final price, and they did not try to push on things as some dealers will. Vehicle had electrical issues (at 2700km), as sometimes new cars will. My philosophy is that these things will happen, and the make or break difference is not the issue itself, but how it is handled by the dealer. Took them a week to diagnose and order parts (mind you this was over Christmas holiday week). Vehicle is repaired and working now. My only complaint is that I had to continually call them for updates. I think a brand new vehicle with a major issue should warrant the service department call me and let me know whats going on now and then. Bumped back up a star since they got the issue resolved.

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Opening Hours

Mon:8:30 am - 9 pm
Tue:8:30 am - 9 pm
Wed:8:30 am - 9 pm
Thu:8:30 am - 9 pm
Fri:8:30 am - 9 pm
Sat:8:30 am - 5 pm Today

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