Get to the top of the directory by claiming your business!
Voisin Chrysler Ltd.

Voisin Chrysler Ltd.

Claim Business
4.0 Google Review
361 Arthur St S, Elmira, Ontario, N3B 3N2, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 4.0


Dec 31, 2018
Voisins rebuilt our 2014 Dodge Grand Caravan's transmission on November 13, 2017; the van had approximately 101,500 kms on it - the transmission warranty ran out 1,500 km prior to the breakdown. They charged us $3,482.39 for this rebuild and never gave us any other options for repair. We trusted them to provide us with the best repair option, or multiple options. Since there was only one option given to us, we allowed them to proceed with the transmission rebuild. 3 months later, our transmission was leaking. We took it back to Voisins. They told us we had hit a curb, which we had not, and that was what caused the leak. We took the vehicle back to our usual mechanic that we trust, who informed us that we had not hit a curb (which we knew) but that the dent causing the leak was likely from a hoist. Our mechanic called Voisins on our behalf to inform them of this, but Voisins maintained their position, wouldn't help us and charged us approximately $60 for putting our van on the hoist to inform us of this. We proceeded to have our other mechanic repair the leak, and kept the documentation as proof. On December 20, 2018 (approx. 140,000 KM) we were informed by the Dodge dealership in Arthur, ON that our vehicle needed an entirely new transmission or another rebuild, totaling over $5000.00. We called Voisins to inform them that just over 1 year and 1 month following their rebuild of our transmission that it needed to be replaced. They informed us that they used after market parts (not dodge) to rebuild our transmission, even though they never informed us they were doing this. Since they didn't use Dodge parts to rebuild the transmission, and because they hadn't repaired the leak themselves, they would not provide us with any assistance. They have been extremely rude to us and have provided no assistance. Multiple dealerships have told us this should not have happened. I would not recommend working with Voisins for purchases or repairs if you would like supportive customer service or reliable repairs. Update: I spoke to the owner after his response to this review and clarified that we had spoken with the service department on three different occasions trying to get help. He stated he was aware of the situation and that it is what it is.

Jan 10, 2019
Would give 5 stars but it was raining when I went .

Jun 14, 2018
Great experience! A dealership that goes above its competitors to put the customer first.

Apr 4, 2018
The employees make this place great!

Apr 25, 2018
Honesty. What more is there

INDUSTRY BLOGS

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early 1930s...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm Open Today
Wed:7:30 am - 7 pm
Thu:7:30 am - 7 pm
Fri:8 am - 5 pm
Sat:9 am - 3 pm

Car Dealership Near Me

Roever Motor Sales Inc.

Roever Motor Sales Inc.

20A Arthur St N #Unit 4, Elmira
Sherifali Motors

Sherifali Motors

885 King St N, Waterloo
TCM Motors

TCM Motors

3059 Lobsinger Line, Saint Clements
KW Best Auto Sales

KW Best Auto Sales

633 Colby Dr, Waterloo
Baig Auto Sales

Baig Auto Sales

633 Colby Dr ##8A, Waterloo