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Kitchener Ford Ltd.

Kitchener Ford Ltd.

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4.6 Google Review
707 Ottawa St S, Kitchener, Ontario, N2E 2T7, Canada
(519) 576-7000 www.kitchenerford.com
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Google Reviews

Refresh Reviews 4.6


Jan 7, 2019
Very pleased with the service from Kitchener ford in helping me get into my new truck. Sales was very helpful with getting the truck I wanted and quite quickly too (The salesperson who helped me was Ryan). Only took 2 days for the truck to be ready to pick up. Would definitely recommend.

Nov 20, 2018
Went to see David S after a phone call about a deal I had pending at Woodstock ford. He assured me that they would be able to beat the pricing. After I arrived we waited 30 minutes to speak with David about the deal. Once he came out to speak with us he handed me the keys to another truck I had inquired about and told me he would be right out to give us a walk around of the truck. He never came out- After I told him the truck wasn’t for me he proceeded to walk us out the door without mentioning the deal we had pending with Woodstock ford. After I reminded him of the deal he went to try and see if he could beat the price as he stated over the phone. He couldn’t. At that time I went to look at another truck I had interest in that was in the lot- he handed me the keys and again, no show for the walk around. got to the truck- the door was broken and wouldn’t close, the battery died so I couldn’t fire up the truck. Went back and told him about it, at this point I had no interest in purchasing a vehicle from this location even if they beat the pricing at Woodstock ford. To my surprise, he couldn’t beat the price although assured over the phone. Long story short- dont buy a truck here go to Woodstock ford, better deals- better service and I love my new 2018 F150 from WOODSTOCK ford. I own a contracting company with a fleet of 6 vehicles and I assure as long as I am in business I will not be purchasing a vehicle from this location.

Dec 22, 2018
Amazing service from all the dedicated staff! David Slessor was our sales representative, he is extremely knowledgeable with a very high level of professionalism. This is our first time buying a truck and we are very happy with our F-150, it is exactly what we were looking for! Our family will be definitely be returning in future to Kitchener Ford!

Dec 14, 2018
Overall our experience has been really good. Our sales rep, Michael and the Finance Manager didn't push anything and seemed interested is helping us get what we wanted and meet our terms. They also clearly explained everything so there was no room for misinterpretation. Not phony, aggressive or insincere. Service has been consistent, quick and friendly. My only gripe is that they don't have a car wash.

Nov 23, 2018
My snow tire appointment wasn’t booked until the end of the month so I had planned to just pick my tires up from Ford and take them somewhere else to be installed. Not at the fault of Ford, just for my sake as I had a lot of out of town driving ahead and didn’t know what the weather would be like. When I went to pick them up, they mentioned that there had been some cancellations and could do the installation if I wanted and I said yes! Within a couple hours they were changed and it was so much easier than taking them elsewhere.

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Opening Hours

Mon:7:30 am - 9 pm
Tue:7:30 am - 9 pm
Wed:7:30 am - 9 pm Open Today
Thu:7:30 am - 9 pm
Fri:7:30 am - 8 pm
Sat:8 am - 5 pm

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