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Scherer Chevrolet Buick GMC Ltd.

Scherer Chevrolet Buick GMC Ltd.

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3.9 Google Review
1225 Courtland Ave E, Kitchener, Ontario, N2C 2N8, Canada
(519) 893-8888 www.fairwayautomall.com
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Google Reviews

Refresh Reviews 3.9


Dec 18, 2018
Ok never been there but my family uncle has he bought a new car for my Aunty she loves it runs smooth great price great staffing

Dec 5, 2018
I dealt with Jason Shaw and Matt Manera on the purchase of my brand new Chevy Silverado and the experience couldn't have been better. Both guys were a pleasure to deal with. I went in with a strong idea of what I wanted, with a few features to be decided upon. The guys were great with discussing which of the add-ons customers regretted not getting as well as the ones that wouldn't be necessary for me. The negotiation was a breeze as I got the truck for a phenomenal price and a more than fair deal on my trade in. I would highly recommend them both!

Jul 30, 2018
Thank-you for having the Shuttle available to the North of Waterloo. That service has brought me back to getting my oil changes etc done at Scherer's. Service has been great. The service staff make suggestions but have never pressured me to get something done with my vehicle that is not needed. I Love my Enclave thanks to Laurie and Lee for finding the right vehicle for me............. Keep up the Great Service Donna H

Oct 8, 2018
Jason Shaw is the man! Had a great time buying my second truck from him, Nobody better in the buisness. Truck is exactly what we wanted and nobody could come close to the deal at Scherer!!! Highly recommend!

Aug 13, 2018
THEY HARASSED ME!!! Today I had a very unpleasant experience at this place. After I gave a bad review in a survey by email because they damaged my car and didn’t even give an explanation of what happened, today when I came in for them to fix what they damaged, the service advisor attacked me!!!... after my SUV was fixed he took me outside the dealership with the excuse to explain to me what they fixed. Once outside he brought up the survey and started harassing/bullying me!! Saying I shouldn’t have given a bad review about their service because they were honest. I told him it wasn’t about honesty, it was about not even giving an explanation of what happened, it was bad service, simple like that. He got even more upset raising his voice!! I was scared and felt very unsafe, so I just told him “I am sorry but I don’t have to go through this because of the bad service you gave me...he yelled at me and asked me to leave and never come back!! .....IT WAS A VERY SCARY SITUATION!! I am sorry but you guys made the mistake and now you harass me and bully me??? How the hell does that make sense?? ... how can you yell at me “never come back and take your car somewhere else”? .... so now you are going to deny me service when GMC has given me warranty and service and any dealership when I bought the SUV?? what kind of customer service is this? I wasn’t rude or aggressive to you at all... why would you attack me like that?

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Opening Hours

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Tue:9 am - 8:30 pm Open Today
Wed:9 am - 8:30 pm
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Fri:9 am - 6 pm
Sat:9 am - 5 pm

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