Newmarket Infiniti - Car Dealership - Newmarket, ON - VerView
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Newmarket Infiniti

Newmarket Infiniti

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3.8 Google Review
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17385 Leslie St #Unit B, Newmarket, Ontario, L3Y 9A3, Canada
(888) 671-1101 www.newmarketinfiniti.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
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Google Reviews

Refresh Reviews 3.8
Jan 29, 2019
Excellent experience. The pre-owned sales team in general was great, accommodating and professional. The sales agent I dealt with "Julio" was especially helpful, knowledgeable, courteous and friendly. he did all what he said he will do in a timely fashion. Excellent experience all around. Strongly recommend and Will be back.
Apr 23, 2019
Dealt with Jack Feng on the purchase of my new Q50S. Was a pleasure to do business with. Overall great guy, would recommend to my friends and family. Will go above any beyond in terms of service and cares about his customers.
May 24, 2019
We've leased a brand new QX60 from this dealership a year and half ago. It was a good vehicle until it was broken and it required the engine replacement. The dealership insulted us by the accusation that we failed to maintain the vehicle; but nothing could be further from the truth. Now we are stuck with the vehicle that we can't drive and with the huge bill to pay. We've checked around and our acquaintances had the same problem with this dealership before (we should've done our homework prior we've leased our vehicle). It took them a lot of time, energy and persistence but after all the dealership has fixed their car for free and they have immediately sold it to forget it as a horrible nightmare. We hope that Infiniti Canada and the dealership will understand that it's not all about the money. Until then - one star and our recommendation to stay away from this dealership. We always support our local community and local businesses but sometimes the businesses doesn't deserve our support.
Mar 24, 2019
Excellent, efficient, friendly service at Infiniti Service counter. Would buy another Infiniti so I can feel confident in knowing I will be treated respectfully, honestly and fairly.
May 31, 2019
The worst dealership to deal with if you have to get ur car repaired I suggest u to go somewhere els, I had an air leaking from my tire and we to get checked up they came back to me by telling me that I had a small nail went into the tire and they can patch it up and fix it, I told them to fix it week past it start leaking again but this time the pressure went from 30 to 8 in one night I got my car impounded went to dealership at Newmarket that fixed it in the first place they come back telling me that the tire is flat and the patch is not going to work u need new tires, I told them the last I came here u guys told me that u guys fixed it there was no problem that’s why I left but they had to come up with a new excuse by telling me that the tire has two holes so at that I had my brother with me who worked as a mechanic before he is like open it up and show where is the second hole the whole time they were lying to us that there is a second hole so when they open the patch the mechanic that fixed made a big hole and there is no second hole they looked so bad the mechanics looked bad and even though there is no second hole the service manager still argued with us so my brother asked who did this cause the person who made the whole this big drilled way too much with all the evidence and all the argument they would not accept their mistake they continued with the argument we end up paying for a new tires and they never refunded the money I paid for the patching cause they charged me for the tire installation, but anyways the service manager Linda and one of the employee Adam of Newmarket infinity were the worst the rudest of them all never going back to this location ever again...

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