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NewRoads Chevrolet Cadillac Buick GMC

NewRoads Chevrolet Cadillac Buick GMC

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4.4 Google Review
18100 Yonge St, Newmarket, Ontario, L3Y 8V1, Canada
(855) 511-2287 www.newroads.ca/gm
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Google Reviews

Refresh Reviews 4.4


Nov 30, 2018
Service advisor (Scott) was very personable and provided the information I needed to feel confident proceding with my repairs. Scott checked in regularly with updates and cost estimates. This was my first visit to New Roads and I was pleased, particularly given that he Service department is under construction. Scott escorted me to the cashier rather than leaving me to find my way in the "maze". Thanks!

Jan 11, 2019
Arrived 8:55am for oil change and replace front wiper blades. The time now is 10:54 and had to ask about status of vehicle since the lovely LG tv in front of me still states the vehicle is “checked in”. After asking about status, I am now told the wiper blades will not arrive for another 30 minutes!!!! From where? God only knows! 2 Hours for an oil change!!!!! The vehicle is a 2017 Cadillac XT5 and a company car. Our company has multiple new, high end GM vehicles and will continue to purchase and service them from Wallace GM Chev in Milton after this experience.

Jan 10, 2019
Service was performed as needed but the price dealers charge for work is unreasonable. Service representative was up front and very nice but after getting the cost for the work the whole experience was tainted. Be prepared to spend money.

Oct 28, 2018
Finally, I can make a review for this dealership(NewRoads Chevrolet), why? Because I bought a new car from it, I want to know will I get any trouble or problem from them after my order is made before I made a review. I made a order on end of August, wait about 2 months. FINALLY on October 2*, 2018, I picked up my new 2019 Chevrolet Bolt EV. In this 2 months, my first salesman Dorel(Thank you so much!), help me a lot on getting a great deal as he can(other dealer give me little bit better, but its too far from my living) and he kept doing a nice job after we made a deal(keep following and keep in touch for when I got a question after, but too bad he no longer in this dealership now.) Now, my second salesman Moe continued to kept the service great after Dorel pasted me to him, everything I needed and asked, he always kept in touch and done well. Thank you so much for their hard work. And of course, the manager Sarah, she is so pretty, nice, and always have a shinning smile on her face. She kept doing a nice, fast and clear jobs from the beginning(when we sign the order contract) to the end(at the day I pick up my new car). Done well and thanks again. Of course, the service department I didn't visit yet(just pick up a new car, then need the go doing a service, I don't think I that bad luck...touch wood, touch wood), but I wish they doing a great job also. By the end, I can said New Roads Chevrolet is one of best dealership I meet before. Of course this is only my own experience, but wish this can help.

Oct 3, 2018
My friend was buying a new Chevy Cruze so I went along for the new-buyer orientation. The salesman was very thorough with his explanations and demonstrations, put the car through the car wash and filled the gas tank. The dealership is going through much- needed renovations but when they are completed, the service centre will be first-rate.

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Tue:9 am - 9 pm
Wed:9 am - 9 pm
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