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London Kia

London Kia

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4.0 Google Review
1135 Wharncliffe Rd S, London, Ontario, N6L 1J9, Canada
(519) 433-3126 www.londonkia.com
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Jan 10, 2019
Braden Johnson, Service Consultant is one of the best most knowledgeable, courteous and helpful person in his field. If you need expert advice and professional service go see him. Braden goes the extra mile and then some. I wish every service consultant had to get trained by Braden, he knows his stuff and he knows how to treat customers, with grace, respect and he is always humble. Attention KIA, give this man a raise, as he deserves it. P.S. we brought our KIA van for service and they did an awesome job!!

Nov 3, 2018
KIA in general has always treated us well, but this one beat even our already high opinion of KIA. Chris helped us and was extremely helpful in getting us exactly what we told him we needed. Not only did he not try to upsell us, he helped us work out a better deal than we had expected. We were in the market for a used car and we can honestly say all our expectations were exceeded.

Nov 14, 2018
I PERSONALLY WOULD NOT RECOMMEND THIS DEALERSHIP. I cannot speak on the KIA cars as I did not purchase one. However, I did purchase a used trade in BMW from them. Eventually once I spoke with the dealership and expressed my interest, they told me one of their employees was also interested in the car. I felt as though it was a tactic to pressure me in making a decision sooner as I told the employee I need a couple days to think about it. I was VERY interested in the car and I drove almost 3 hours to the dealership to purchase this car. After 1 week of purchase and short distance drives - the engine was seized. In order for the engine to fail there has got to be a serious problem with the car. Clearly there was no honesty in this transaction. As a result of this transaction, the engine will be costing me few thousands of dollars. These employees are in the car business, they should be experienced and qualified to know these things. It is not a KIA car, so obviously they did not really care. They were focused on getting the car off their lot. Lack of honesty, care and professionalism is what I experienced. Regardless of the fact that it is or is not a KIA model, customer service still matters. You are still responsible to carry out a sale and to present the same honesty and care. Like I stated before, good chance they knew something was wrong with this car and they only cared about getting rid of it. I am very upset at the way they even handled it in the end when I had shared my experience. Don't bother with this dealership.

Nov 28, 2018
Kyle Miller was a pleasure to work with to get the deal done. He is very attentive and goes above and beyond to keep us happy. Would recommend this entire dealership for all of your needs, the entire Kia staff members work together to keep the customers happy and it shows in their quality of work done daily.

Jan 11, 2019
If you are interested in fully understanding the cost of your new vehicle; you'll need to spend some time and effort to do so. I recently scheduled an appointment to purchase the vehicle I received a quote for a week ago. When the final number ended up being much higher than anticipated, the salesman eventually determined that the original quote included a $3000 discount. A discount that the dealership is not able to offer. I can't think of any business that operates this way. In some lines of business this would result in a lawsuit. It's a very misleading practice; and very unfair to customers that don't have a very good grasp of the numbers. The staff were pleasant enough to deal with and the facilities at the dealership are nice. If you care more about the final price than the monthly payment, make sure you ask plenty of questions

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm Open Today
Fri:9 am - 6 pm
Sat:9 am - 5 pm

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