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Plaza Kia of Orillia

Plaza Kia of Orillia

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4.1 Google Review
388 West Street S, Orillia, Ontario, L3V 5H3, Canada
(705) 558-4542 www.orilliakia.com
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Google Reviews

Refresh Reviews 4.1


Mar 22, 2019
I came into the dealership with a plan to switch my non Kia vehicle to a Kia branded one. I needed something reliable and safe for my family. I had the pleasure of working with Dean as my sales person. He was very patient with me and asked all the right questions to make sure I was getting a vehicle that I not only wanted but needed. His level of professionalism goes above and beyond of anything I have experienced in purchasing a vehicle. I also had the pleasure of working with Dane (Financial Manager) and Dustin (Sales Manager). Throughout the purchase process, they continued to make sure I understood every detail and made it a fun/enjoyable experience. I will forever promote Kia Orillia to all of my family and friends.

Mar 12, 2019
I was looking to trade in on a Kia I got at a different dealership but I wasn’t happy with the service, so I came to Orillia this time. What a great decision. I worked with Dane and Dustin and then Mark and they were all knowledgeable and helpful! I’ll definitely be going back there for all my future needs! Thanks guys!

Apr 23, 2019
I used to take my car to Canadian Tire to be serviced until a friend referred me to Kia Orillia. Not only are the staff members transparent, honest and upfront up cost associated to service required, but the prices are just unbeatable! I highly recommend Kia Orillia to everyone!!

May 23, 2019
Totally worth the drive from Mississauga. Just bought a 2020 Telluride SX V6 and loving it. Olivia and Dustin were transparent and fair when it came to finalizing a number on both my trade in and new Telluride. Olivia was uber knowledgeable and must have done her homework on this car cause she knew all the features inside and out. I appreciated the time she took to make sure I was completely comfortable with the features of the vehicle before leaving the lot (honestly like 3 hours lol). There is a ton of tech in this car. Look it up, do you homework obviously. But in my opinion this is the best bang for the buck in its class!

Mar 12, 2019
Unfortunately this is one of the worst customer service experiences I've encountered. I loved the car I was looking at and was ready to sign to close the deal, but found out that I had misunderstood the price being presented to me. Dane's demeanour changed very quickly and made me feel dumb for misunderstanding this, and him and Dustin both laughed and shook their heads at us for not understanding the price that what was being presented. As we were walking out I looked back and Dustin was looking at us and laughing. Even if it was naive of me to understand the pricing the way that I did, it was very unprofessional of them to treat us the way they did. If they would have taken the time to explain the misunderstanding rather than reacting that way, I would have bought the car that day, but now I will not be back to Orillia Kia or recommending it to anyone. Edit - I was contacted an hour after posting this review and Dustin apologized, which I appreciated and think should be noted.

INDUSTRY BLOGS

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm Open Today
Thu:8 am - 7 pm
Fri:8 am - 6 pm
Sat:9 am - 4 pm

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