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Refresh Reviews 4.5


May 12, 2019
Five stars all the way around. My boyfriend's had a few experiences at cars lots and he said this was best experience he ever had. There is a waiting room, you can have juice pop.. whatever.. they make you feel super welcome. Best warranty package ever! It's the first car I've bought brand new and I would recommend this place to anybody.. even if it's not your first time around they will take care of you! Matt was an excellent sales rep and was very knowledgeable about Vehicles. Jason Ball was a very good finance manager. T made sure that I was well-versed with the service area, and showed me some of the features that the car had. The woman at the reception desk was very friendly and personable . The lady at the service desk was great! I'd recommend to anyone.

Jun 13, 2019
Kara is great! She keeps you updated on how the service is going and when to expect the vehicle to be ready. Love the "text" option which is so much easier to access people quickly. Even with extra work required, she consistently kept me updated and did whatever warranty work was available. She is a real asset to Palladino and makes the experience great!

Jun 26, 2019
I wish I could write a good review but the last couple times I came to get my Acura serviced, I was very disappointed. I came in twice to see what was making a clunking sound in my car because I was concerned driving it and every time they told me it was just my wheels needing balancing. I went for a second opinion down south and it turned out the car had way bigger issues and it was getting dangerous to drive. Thank goodness I got a second opinion! A couple weeks ago, I went in to do a simple check of a slow leak in my tire before a big road trip, and they couldn't find my key to get my rims off. They also provided me with no other options. The moment I picked up my car again, it took me a grand total of 3 seconds to find that special key. Pretty shocking since I barely knew what I was looking for. I took my business elsewhere and that other business even told me other options they could've done if I actually lost my key, plus it was half the price! 2 stars because the front staff are great, but wow the service team... so disappointed.

May 15, 2019
Another excellent visit to this reputable dealership. Had my CRV serviced with winter tires and an alignment. Visit was quick and the staff very courteous. Dan did an amazing job informing me and was friendly and took care of my needs. I’ll recommend this place to anyone.

Apr 12, 2019
Chris Tarini was very good. Responsive to my questions and willing to accommodate. Despite the process taking a little longer then expected they treated me and my friend to lunch while we waited. Highly recommended and I will not hesitate to return for my next vehicle purchase, despite living out of town...

INDUSTRY BLOGS

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Wed:9 am - 6 pm
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