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Twin Hills Ford Lincoln

Twin Hills Ford Lincoln

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3.4 Google Review
10801 Yonge St, Richmond Hill, Ontario, L4C 3E3, Canada
(905) 884-4441 www.twinhillsford.com
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Google Reviews

Refresh Reviews 3.4


Jan 3, 2019
Since the new management/employees are in place, the difference is like day and night. Contrary to the past customer service people, the new ones are knowledgeable, friendly and helpful. Sina is the one that comes to my mind. I hope you guys keep doing the good work with customer service. In my family we have one Ford and two Lincolns and will definitely go there again for any service related issues.

Dec 13, 2018
Simple winter tire swap became complicated as Ford changed the lug sizes on the 2018 F150. Dealer put my original tires on and sent me on my way with 2 options for new lugs and I then returned the next morning to have the tires put on and they never charged me for the first day fiasco where I brought my tires and lugs and they did the work to take them out of the box, take tires off and attempt to put them on and did not work. The service personnel at Twin Hills are all changed and seem a lot better and attentive to me. I cannot say I was happy with the previous crew and this is the closest Ford dealer for me to go to. This is a brand new 2018 Ford F150 and I almost bought a Dodge Ram because I was not happy with the service dept at Twin Hills prior. The new faces bring a glimmer of hope that my service experiences will be better here on in.

Nov 21, 2018
I had my regular oil change today. Alex from the service department was brilliant. He gave me all the information I needed and was very helpful. In addition, everything was done super quickly. Good service, strong recommendation.

Nov 30, 2018
Highly recommend this dealership. First time in this dealership and I had great experience at Twin Hills service department with Alex services advisor. He took the time to walk with me to my car and answered all questions I had. Thank you Alex

Nov 22, 2018
I was skeptical on visiting this dealership. I was asked to call the next day as they don't have any mustangs for test drive. When i called in, i was faced with the awkward question of, do you mind me asking how old you are, in which i immediately said yes i do mind, that is not a question you should be asking. In which he explained that there are a lot of kids 17/18 trying to take the car for a drive. BUT, everything changed when i stepped in. Turns out that was probably the best dealership I've been to. Fernando immediately welcomed me and within 2 minutes i was inside the car. Fernando did not pressure me into purchasing the car, he told me to test out the other card i had in mind before i make a decision. Fernando has made me want to sit with him afterwards and discuss options. Thank you so much for the pleasant experience. You are amazing, and i will definitely contact you in December when i make my decision.

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Tue:9 am - 9 pm
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