Wow, did I ever underestimate this dealership!
I bought a 2022 Tesla Model 3 with cash in August. It's a beautiful car, but after some time, I noticed some details about the car I didn't like. I was frustrated at not having known of these before. But never did it occur to me to go back to Tabangi; the car was mine to deal with alone. Or so I thought...
It was Tabangi who reached out to me - directly, by phone - 6 weeks after my purchase to check up on my experience. They invited me in and immediately addressed EVERY concern I had without missing a beat. It is THE best example of post-purchase customer care I have ever seen - miles above anything I would have imagined from a used car dealership! They made it clear that customer care and loyalty are their priority and honestly, they set an example for the entire industry.
At this point, they have certainly won my loyalty. I can comfortably say my next car will come from Tabangi. I also intend to get every kind of service package with them I can, knowing now the level of attention and values of this dealership. I can only give my highest recommendation of Tabangi, and thank them for making my first experience purchasing a luxury vehicle so positive in the end.
